Yep I think sending us a document if possible would be a great idea.
At 02:23 AM 4/22/2009, you wrote:
Chip:
Part of the problem is that the comments disappear from the Insert
plus Tab dialog (I cannot remember the technical Window-Eyes term)
in a couple of situations: (i) when I've copied the file and (ii)
when I've accepted a part of the changes.
Often I'll mark-up a document using track changes and insert
comments as I go. Sometimes the comments relate to text that
remains, sometimes to text that has been added, and sometimes to
text that has been deleted.
The comments are used to explain why the particular text has been
added, deleted, or otherwise revised. This is helpful for clients
and is a good teaching tool for younger associates. The comments
seem "to stick" for sighted users, even when the document is sent by email.
Indeed, the comments are still in the document. If I scroll through
the document, provided the verbosity setting is set to read
comments, the comments will be spoken. That part never changes,
even when the listing of comments in the Insert Plus Tab dialog
doesn't find any comments.
I can pretty much assure myself that the Insert plus Tab dialog will
miss comments if, after the document has been reviewed by the client
(or the other side in negotiations), I start going through the
document, accepting some changes and declining others.
Usually, I'll go along for 4 or 5 paragraphs, rejecting changes not
agreed to and then, to clean up, highlight back to the top of the
document and accept the remaining changes.
Within the document itself, the comments will be unaffected, whether
in the part where I've highlighted and "accepted" changes or in the
part I've not yet "cleaned up." That is, they are read when I
scroll over them. But, the Insert plus tab dialog says there are no commments.
It is the inconsistency between what appears in the document and
what doesn't appear in the Insert plus Tab dialog that is so maddening.
I may just have to send a sample document to GW Micro -- after
stripping attorney-client confidential data.
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