Yep I think sending us a document if possible would be a great idea.



At 02:23 AM 4/22/2009, you wrote:
Chip:
Part of the problem is that the comments disappear from the Insert plus Tab dialog (I cannot remember the technical Window-Eyes term) in a couple of situations: (i) when I've copied the file and (ii) when I've accepted a part of the changes. Often I'll mark-up a document using track changes and insert comments as I go. Sometimes the comments relate to text that remains, sometimes to text that has been added, and sometimes to text that has been deleted. The comments are used to explain why the particular text has been added, deleted, or otherwise revised. This is helpful for clients and is a good teaching tool for younger associates. The comments seem "to stick" for sighted users, even when the document is sent by email. Indeed, the comments are still in the document. If I scroll through the document, provided the verbosity setting is set to read comments, the comments will be spoken. That part never changes, even when the listing of comments in the Insert Plus Tab dialog doesn't find any comments. I can pretty much assure myself that the Insert plus Tab dialog will miss comments if, after the document has been reviewed by the client (or the other side in negotiations), I start going through the document, accepting some changes and declining others. Usually, I'll go along for 4 or 5 paragraphs, rejecting changes not agreed to and then, to clean up, highlight back to the top of the document and accept the remaining changes. Within the document itself, the comments will be unaffected, whether in the part where I've highlighted and "accepted" changes or in the part I've not yet "cleaned up." That is, they are read when I scroll over them. But, the Insert plus tab dialog says there are no commments. It is the inconsistency between what appears in the document and what doesn't appear in the Insert plus Tab dialog that is so maddening. I may just have to send a sample document to GW Micro -- after stripping attorney-client confidential data.


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