Can anyone think of any reasons why step 4 in the following directions fails in removing the folders in question. The result is a reinstall of WE7 from the installation disk that is corrupted and won't work beyond saying the word "Window-Eyes" upon logon. The rest of the pc works flawlessly. I am at whit's end with this and am at the point of either abandoning using WE on this PC ever again (one running xp home) or alternatively reverting to an image from a year and a half ago or so which I know is clean.
Are there uninstall programs that can handle troubled situations such as this to remove stuff that won't clean up? Thanks in advance for any guidance from anyone. Up to this point, which has been for a decade or so, I have been a happy WE user going back to ver 3.0 or so and am happily running it now on 2 other pcs. But this one which is a backup pc which, temporarily is my main desktop for travel reasons, is giving me fits with WE. Prayer is not so much about getting what we want, but discovering what God wants for us. Bryant Wright Right From the Heart: Spreading Christ through radio, tv, and the web http://www.rightfromtheheart.org/ On Fri, 24 Jul 2009, Jeff Weiss wrote: > I have experienced this also back when Window-Eyes changed to the new > folder structure which microsoft wants them to use. > You may need some sighted assistance with this, but what worked for me > back then was to > 1. backup any set files that you have customized. > 2. use add/remove to get rid of Window-eyes. > 3. also use the emergency removal tool on the cd. > 4. when the computer is restarted without window-eyes, either with > narrator or sighted help, remove all directories which can be identified > as window-eyes or gw micro. This would be both the > C:\wineyes folder > And the > C:\program files\gw micro folder. > 5. press Windows, r for run and enter > "%appdata%" > Find the gw micro folder if it is still here and delete it. > 6. restart the computer and try to reinstall WE 7.1 from the CD. > I hope this helps, > Jeff Weiss > > > > > -----Original Message----- > From: Mike Pietruk [mailto:[email protected]] > Sent: Thursday, July 23, 2009 7:15 PM > To: [email protected] > Subject: Re: WE7 and Folder Structure > > ok. Someone replied offlist indicating that the disk installation goes > to > > c:\program files\gw micro\window-eyes > > and I see this on my HD > > I also notice, however, that the classic file folder > > c:\wineyes > > remains on the hd despite the removal. More troubling, however, it > appears that there are duplicate files in these competing folders and, > as > an example, when I edit the exception dictionary, it goes to > > c:\wineyes\users\default\excp.dic > > Is this where it ought to be, or has something gone haywire that may be > leading us to finding the culprit of WE not opening successfully on > boot-up. > > If this indeed is a problem, prior to doing anything, do I need to > remove > manually some folders and which files, if any, from these folders do I > want to make certain are backed up. > > I am now totally confused as how to proceed lest I mess up things even > further. > > > > > > > Prayer is not so much about getting what we want, but discovering what > God wants for us. > > Bryant Wright > Right From the Heart: Spreading Christ through radio, tv, and the web > http://www.rightfromtheheart.org/ > On Thu, 23 Jul 2009, Mike Pietruk wrote: > > > I am still attempting to resolve an issue I reported yesterday in > which WE > > 7 (or an updated 7..1) will not open upon a reboot or restart of a pc > > running xp home with 1gb of memory. > > WE7 was removed on a couple of occasions using both add/remove > programs as > > well as the emergency removal tool. > > The only way to run WE7 is via a system restore point. > > > > I also noticed that even clean fresh scripts downloaded from Script > > Central will display error msgs even under 7.1. > > > > So what I am wondering is whether WE7 (and the subsequent update of > 7.1) > > is in the right place on my c: drive and if old artifacts of WE may be > > > messing up things. > > > > So where exactly does the factory disk for 7.0 place its > installations? > > > > > > > > > > > > Fear of the Lord is the foundation of wisdom. > > Knowledge of the Holy One results in good judgment. > > > > proverbs 9:10 > > > > If you reply to this message it will be delivered to the original > sender only. If your reply would benefit others on the list and > your message is related to GW Micro, then please consider sending > your message to [email protected] so the entire list will receive it. > > All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and > can be searched through and sorted using the search > form at the bottom of the page. > > If you wish to unsubscribe from this list, send a message to > [email protected] and include leave gw-info in the body > of the message. > > If you reply to this message it will be delivered to the original > sender only. If your reply would benefit others on the list and > your message is related to GW Micro, then please consider sending > your message to [email protected] so the entire list will receive it. > > All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can > be searched through and sorted using the search > form at the bottom of the page. > > If you wish to unsubscribe from this list, send a message to > [email protected] and include leave gw-info in the body > of the message. > > If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be searched through and sorted using the search form at the bottom of the page. If you wish to unsubscribe from this list, send a message to [email protected] and include leave gw-info in the body of the message.
