turn off the preview pane. it is a security risk for viruses and malware
because the junk messages open without any choice before you can delete
them.
even with it off there times when html will not read and it is because
browse mode does not turn on. when you can not read the message turn browse
mode off and back on and you will usually get the reading of the message
again. the other way is to close and reopen the message.
----- Original Message -----
From: "donald E. Bowen, Jr." <[email protected]>
To: "'Wendy Sharpe'" <[email protected]>
Cc: "GW Micro Support List" <[email protected]>
Sent: Tuesday, December 22, 2009 7:42 AM
Subject: RE: HTML messages
Hi,
On occasion, I too find that when I open an HTML message, no text is read.
While I do not know of a root cause analysis or a solution, I do find the
following work around acceptable.
From the Outlook '03 main window, I open the View Menu and go to Reading
Pane and choose one of the locations. I use Right, but this works for
all,
and then when I run into a silent HTML message, I just F6 which takes me
to
the reading pane where the message is read perfectly, and then F6 again to
get back to the message list. With the Navigation Bar open two F6's are
required to get from the reading pane to the message list. I suppose a
single shift plus F6 would also get one back to the message list.
Donald E. Bowen, Jr.
Music for Sight
-----Original Message-----
From: Wendy Sharpe [mailto:[email protected]]
Sent: Tuesday, December 22, 2009 9:33 AM
To: 'Eyes Window'
Subject: HTML messages
I am using Outlook 2003, and have not had any problems before I installed
Window-Eyes. Sometimes when I open an HTML message I can't read it. I
examined the screen with the mouse cursors, and found that it said "you
are
now reading this message in the internet zone". I don't understand what
this means, and I can't find anything in the tools options dialog pages
which might change this. Can anyone suggest any solution?
Wendy
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