Are you getting any Window-Eyes error reports to send when this happens?
Aaron On 3/18/2010 11:01 AM, Don H wrote:
I was having trouble with WE 7.11 crashing on my Windows 7 Home Premium 64 bit machine ever since the release of Windows 7 so I went back to Vista. I worked with Aaron at GW and he thought maybe just maybe that the 7.2 would resolve my issue. Yesterday I did another clean install of Windows 7 64 bit and installed WE 7.2 beta. Sorry to say it did not resolve my problem. Without WE running the computer runs great and no problems happen. However about 50 percent of the time you start WE 7.2 beta the computer stops working properly. When WE causes the problem none of the desktop icons will work as well as any entries in the start menu. After a reboot again WE may cause the same problem or it maybe just maybe works great. When you look at the Event Viewer for entries logged at the time of WE causing problems there is a entry with an ID of 243 and a description of Desktop heap allocation failure. This entry is only logged when WE has the problem. Any suggestions? __________ Information from ESET NOD32 Antivirus, version of virus signature database 4954 (20100318) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
-- Aaron Smith Product Support Specialist * Web Development GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825 260-489-3671 * gwmicro.com To insure that you receive proper support, please include all past correspondence (where applicable), and any relevant information pertinent to your situation when submitting a problem report to the GW Micro Technical Support Team. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
