Hi Steve,
Thanks but this is no longer necessary as the problem has been fixed.
A list member suggested changing the theme to Classic and now the insert
plus command works as it should.
Cheers
Neville.
On 23/06/2011 10:22 PM, Stephen Clower wrote:
Neville,
We have tried this on multiple computers running Windows 7, and it works
as expected. Please send us a screen shot of your Explorer window so we
can see how it is laid out to [email protected], and perhaps that will
help us track down your problem. Instructions for taking screen shots
are at http://www.gwmicro.com/kb1000.
Regards,
Steve
On 6/22/2011 7:45 PM, Neville wrote:
Thanks for your reply Carol.
I have tried using the WE cursor but unfortunately the we cursor does
not work any better on my system. The only way around the problem I have
found, is to use the mouse search function with control shift f. This
works but is a bit of a pain.
I have mentioned this problem numerous times, but, once again, no
comment from GW Micro.
Neville.
On 22/06/2011 9:53 PM, Carol and Roger wrote:
This is a Windows 7 problem because it does not use a traditional list
view anymore. May I suggest that you use the WE cursor to review the
screen instead of the mouse pointer. In Windows7, the mouse seems to try
to keep the mouse pointer and the system cursor on the same file. I have
found that working with the WE pointer instead of the mouse pointer
works much better.
Carol
On 6/22/2011 7:40 AM, Neville wrote:
Hi,
Using W7 HP 32, Eloquence, WE 7.5.1
A problem which I have experienced ever since moving to W7 and on two
systems, still exists with the new update.
While using Windows Explorer in a folder of files,I can't move the
mouse cursor to the cursor position with the hot key. Steps taken:
Move the cursor to the required file with either the up or down arrow
or hit the first letter of the filename.
Press numpad insert plus to move the mouse cursor to the current
position.
Unfortunately the mouse pointer is not placed on the cursor position.
However, it does work as it should while in a text or document file.
This problem has been experienced on two diffeerent computers using W7
as above. and has been reported on a number of occasions. But, I am
sorry to say, still exists.
Neville.
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