Hi David and Everyone,

I do completely agree with you on what you said.

Yesterday, I was working along on a web site downloading files from Sid Roth's web site, and all of a sudden I lost speech. In this case, I don't think it was Window-Eyes, as I had to reboot my computer, yet I could shut down properly without speech.

I've had this same thing happen, when it wasn't the sounds, and yet Window-Eyes wouldn't reload. I've loaded System Access, and I've even had Window-Eyes load again, after loading System Access. lol. Go figure. <grin> lol.

It's kind of funny having two screen readers talk at the same time. I always unload one of them, though.

Now, when this same thing has happened with System Access running, sometimes I'll get an error message telling me that "Eudora has stopped running." Or whatever program I'm in when the problem occurs.

One day I had to reload Window-Eyes about 6 times in a row, and I still was having problems going down through a list of songs in a folder. Window-Eyes kept checking out on me, and the incert backslash doesn't work for me any more to redraw the screen since Window-Eyes 7.5.1.

Vernon has actually been here with me when all this has happened, and sometimes an error message comes up on the screen when Window-Eyes stops talking, but I can't remember the error message, because I don't have speech.

Now, here is one other situation.

When I boot up my computer, I hear three beeps, not always one after the other, sometimes two, and then a few seconds the third beep will happen.

Did you all know that now they are putting the video back on the Motherboards again? <grin> lol.

I've had this Motherboard and video card for almost four years. lol.

Any thoughts are appreciated, please.

Thanks much.

Pat Ferguson


At 02:48 AM 6/24/2011, you wrote:
I can see your point in here. Yet, what I find quite a few times, especially under Internet Explorer, and this is with winXP Pro, is that when WE stops speaking, I can still load NVDA and have my work completed. Then, when I close IE, WE will start speaking again. This does not make sense, if your theory was always aplicable. Too often, NVDA gets you out of a bad situation, when WE stops speaking. True, I agree, first you close the troublesome webpage, WE might - and I repeat, Might - start speaking again. Now again, I am only on WE7.2, and so eagerly follow the loss-of-speech reports, to see whether this kind of things will be somehow solved, before non-English users will have their hands on anything newer.

Yet, the loss of speech does not just occur on websites. It might likely occur in cases of quickly alt-tabbing through the list of open windows, and which software are you meant to close down then; in the light of your theory?

Another thing that I have noticed, quite a few times, and which I know has been mentioned back in time here, is this. In cases where WE stops speaking, simply loading NVDA might result in both screen readers start speaking immediately. Someone, back when it was mentioned, suggested that this was due to the fact that there had been a system jam, and that it coincidentially would be loosening just at the moment when you happen to load NVDA. I am afraid, I can prove such an idea wrong. In several cases, when Eloquence stuff his suitcase with all the Window-Eyes stuff and goes for lunch, I have let him have his lunch. For several minutes. No matter, if I wait for 10 seconds, or five minutes. Eloquence will not come back on his own. Then, when I think his lunch has been long enough, I either close down WE by help of a batch on the desktop with a hotkey, or I would sometimes be able to bring him back on work, as I said, simply by starting NVDA.

Somehow, I get the feeling, that simply starting the secondary screen reader - NVDA - 'Kicks Eloquence in his rear end', and makes him go back to work. :)

True, there definitely are situations when neither NVDA, nor WE, nor any other screen reader will come back. In such cases, only a restart will work. But the frequently speech-loosing in WE is a problem. Be as it will, maybe it is a Windows bug, but in such a case, Window-Eyes is extremely good at bringing it out. Last night, for instance, I had to close and reopen a series of webpages ten times or so, before Eloquence finally gave in, and decided it was ok to read the contents. When I opened the page, Eloquence would go for supper. Still, if I wanted, I could have completed my work with NVDA, without any page closing. How does that tie in with your theory? Or, are we simply talking about two different things?


----- Original Message ----- From: "Jim Grimsby JR." <[email protected]>
To: <[email protected]>
Sent: Friday, June 24, 2011 7:48 AM
Subject: Re: Loss of speech continues with WE 7.5.1


hi,
the windows bug is really that when programs stop responding windows programs trying to access deep levels of the operating system get thrown out of the loop. what happens most of the time when you lose speech is your running program x. program x stops working so now window-eyes stops speaking. is there anything wrong with window-eyes. no actually window-eyes is working just fine it got kicked out of the playground so to speak buy the program that has stopped working. when or if you could get the program that has misbehaved to close you would probably find that speech returns. this is a problem with all screen readers jaws NVDA and even narrator.
here is an example.
was running internet explorer on the mlb sight this morning. explorer stoped running. no speech started nvda to see if I could get speech from that no dice. finely just restarted the system. as soon as I started explorer I was told that my web page caused a problem and would recover. so I know that exploerer was what caused the problem. oh started jaws with this test to and it would not speak either. but as you say had windows sounds. so just remember that every time you lose speech it might not be the fault of your screen reader. in fact here most of the time I have found buy doing the research that it is another program that foobars everything.




jim grimsby skypejim grimsby
skype jim.grimsby
-----Original Message----- From: James Mannion
Sent: Thursday, June 23, 2011 10:14 PM
To: [email protected]
Cc: tony c ; Alan Siman ; [email protected]
Subject: Re: Loss of speech continues with WE 7.5.1

I have also had the problem with the loss of speech randomly on many
occasions and I do nt ever remember it being a total loss of sounds
under window 7. The need to reboot or at leastlog out at that point
always produces the window souns. The windows sound for the error
message that window-eyes is already loaded still plays. You can be
doing anything it seems when this loss of speech will randomly happen.
I created the batch file as suggested a while back and using it does
not allow window-eyes to be reloaded after it is used.  I really wish
we could at least be told what the cause of this problem is instead of
us all validating it and nothing ever coming of it and hearing nothing
in response other than blaming the windows bug of loss of all sound
when that is not what happen.

On 6/23/11, [email protected] <[email protected]> wrote:
As something you might try, put a shortcut to a batch file which kills
WE on your desktop and put a letter in the shortcut field and under
advanced options, check run as administrator.  then if WE gets stuck,
press control-alt and the letter and shift tab when the user account
control comes up, wait a few seconds and you may be able to start WE
again.

tony c <[email protected]> wrote:

I'm not using T B and it still happens. The last one was in WLM while I
was trying to read a link address back to netflix customer service...
Tony C

From: Alan Siman
Sent: Thursday, June 23, 2011 8:34 PM
To: [email protected]
Subject: Re: Loss of speech continues with WE 7.5.1


I am having the same issue starting today.  WE has crashed twice but win7
sounds are still on and the same inability to close we is here.  I even
tried task manager and we would not close.  I wonder if it is the tb
enhanced ap which I reloved and put back today.

On 6/23/2011 6:21 PM, Don H wrote:
  The random loss of speech is no better with WE 7.5.1.
  I understand that Windows 7 has a known bug where you loose all sound.
  But in these cases only WE speech stops.  It can happen at any time.
When it happens I can't access the WE user interface and if you attempt to
reload WE you get the message that WE is already running.
  The last time it happened to me was when I was simply trying to check a
checkbox in windows update.  The time before that I was just using IE.
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