The first thing I will do for such case is to run window update and drag all the office updates for office 2003. Make sure all is in and see if the problem still persist. We can generally run windows update and ask it to select office or other microsoft products that way.
-------------------- regards Thomas N. Chan -----Original Message----- From: Vaughan Dodd [mailto:[email protected]] Sent: Thursday, 25 August 2011 8:15 AM To: 'tony c'; [email protected] Subject: RE: Window-eyes and Office Instability: Help Please? Thanks tony. Office v2003. Will double check the animated tooltips etc,as I usually do turn them off. Cheers. Vaughan. -----Original Message----- From: tony c [mailto:[email protected]] Sent: Thursday, 25 August 2011 11:57 a.m. To: [email protected] Subject: Re: Window-eyes and Office Instability: Help Please? Hi, What version of office are you using? Some of the little help animations used to screw with WE. If you can go in turnoff the animated tool tips and such it may help. I have always had some issues using WE with office weither it be in word or excel. Tony -----Original Message----- From: Vaughan Dodd Sent: Wednesday, August 24, 2011 6:29 PM To: '[email protected]' Subject: Window-eyes and Office Instability: Help Please? Hello everyone. Help with this would be appreciated - suggestions to try in particular. I have a new Windows XP machine for work. Window-eyes v7.5.1 installed. Soon after I began using this machine, Excel crashed. Consistently: I could get to row 14, and Excel would have to close. Word has also become unstable. Documents with tables and other formatting crash, and often, Word creates an auto recovery of the active document. Window-eyes is quiet and sometimes it comes back if I am patient. Other times (if I am not patient) I have to power off and restart. It is true - I have tried making changes to Excel, and based on guidance from within the Window-eyes Manual, I went searching for the trusted macro publishers - specifically Gw Micro. No Gw Micro in Office's list of trusted publishers. We have got as far as deciding to increase the on-board RAM from two gigabytes to four. This is Windows XP 32 bit. I will go ahead and disable unwanted apps, but not sure that there will be a great deal of difference. General instability increased when I disabled the video driver - I had the usual keyboard conflict with accelerator keys affecting Window-eyes, so Window-eyes does operate properly - it is the interaction with Word and Excel which does not work well. Happy to provide more details if requested. Vaughan. ------------------------------- This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, any use, dissemination, distribution or duplication of this email and attachments is prohibited. If you have received this email in error please notify the author immediately and erase all copies of the email and attachments. The Ministry of Social Development accepts no responsibility for changes made to this message or attachments after transmission from the Ministry. ------------------------------- If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. Please consider the environment before printing this email and its attachments. Avoid printing, or print double-sided if you can. ------------------------------- This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, any use, dissemination, distribution or duplication of this email and attachments is prohibited. If you have received this email in error please notify the author immediately and erase all copies of the email and attachments. The Ministry of Social Development accepts no responsibility for changes made to this message or attachments after transmission from the Ministry. ------------------------------- If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
