I have recently started using Outlook 2010 because it came on my new Windows 7 machine, and I use Outlook 2007 here at work. Starting with Outlook 2007, MS Word is used as the default editor, and this cannot be changed. This causes HTML messages to not read well. One thing that you can do is to make the message display in IE and you do this by hitting ALT-H, then A and V. Also, sometimes in Outlook 2010 when an HTML message is opened, the info bar will pop up and will ask if you are having trouble viewing the message. When this happens, hit the context menu key, and the first item should be, view in browser. Hit ENTER. If you open a message, and cannot read it, hit TAB to see if the info bar is there, because its presence will not automatically be announced.
Andy -----Original Message----- From: [email protected] [mailto:[email protected]] Sent: Thursday, April 26, 2012 11:11 AM To: [email protected] Subject: Outlook 2010 question Hi, Trying to help[ a friend using Win Eyes and Outlook 2010. He and I both get emails from the same place. I can read them fine with WLM (not the newest version) and Win Eyes 7.2 He is having trouble with these and other messages using Outlook 2010 and Win Eyes 7.2 or higher. (I can find out his exact version if that matters.) The complaint he has is that when he opens the message, he cannot arrow down through the message. He has to use the read to end command. He says the messages we both get from the same organization are not the only ones he has issues with, but others he can read just fine using arrow keys. He's a pretty basic Win Eyes user and I do not know if he's downloaded any scripts for Outlook 2010. Is this issue familiar to any of you and solved by any scripts? Robin Van Lant Email Classification: KeyCorp Public This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act. You may not directly or indirectly reuse or redisclose such information for any purpose other than to provide the services for which you are receiving the information. 127 Public Square, Cleveland, OH 44114 If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to mailto:[email protected] with 'No Promotional E-mails' in the SUBJECT line. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
