Olusegun,

 

Just so the list knows we take this feedback seriously, I replied to you
privately about this technical issue.

 

Thanks,

 

Jeremy

 

From: Olusegun -- Victory Associates LTD, Inc.
[mailto:[email protected]] 
Sent: Tuesday, January 08, 2013 5:34 PM
To: [email protected]
Subject: Re: Window-Eyes Features

 

Hi Jeremy:

 

When I go to the web portal I use ddaily at work, after typing in my
username and password, IE9 freezes and I don't here any sound from
Window-Eyes!!  

 

When I restart the computer to try again, I am unable to log back in because
I still have a session in progress that needs to be terminated.  I'm trying
with Mozilla Firefox 17xx and I am able to get stuff done minimally.
However, overtime, I've gotten used to using Internet Explorer and wish I
can still continue to do so.

 

Another problem:  When I press <enter> on the Claims link, nothing happens
until I am forced to redraw the screen; I did change a setting in
Window-Eyes that was previously set to 0.  It's the SHOWHIDDENDIVS=0,
changed to SHOWHIDDENDIVS=1.  I saved my changes but I still can't find the
next link which should read PROFESSIONAL without redrawing the screen.  This
was the case with Window-Eyes 7.54.1, but IE8 under Windows XP at work and
IE9 under Windows7 64-bit Professional on my laptop at home DO NOT die as
the latter does using Window-Eyes 8.  

 

It is my understanding that there is NO ROLL BACK to IE8 in Windows7; else
I'd prefer to do just that and try things out using Window-Eyes 8.

 

The problems I tried to outline here DO NOT occur using Mozilla Firefox even
though I am a new adopter of this browser.

 

If it is possible to get together with you over the phone, I can have you
connect to my laptop using the Remote Access in Window-Eyes and we can talk
things over as I try to demonstrate these to you.  Let me know what your
schedule is like and we can try to arrange something.  Much thanks and sorry
for making this rather long!

 

Sincerely,

Olusegun

Denver, Colorado 


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