What about trying to take out the SB card, drivers and all. Switching to the 
default sound card on the mother board, then doing a fresh reinstall of the SB 
card and not updating the drivers and seeing if that works. If the crackling 
continues, you might wanna see if that card is starting to go or if they have 
release another update since March 1.


  ----- Original Message -----
  From: John Riehl
  To: GW Micro Technical Support
  Cc: omnibeta ; gwinfo
  Sent: Thursday, March 14, 2013 5:24 PM
  Subject: problem with speech loss on soundblaster card


  I have a Windows-7 professional computer with the latest versions of 
Windoweyes and Kurzweil-1000. Here's the problem:

  I'm using a Creative Labs Soundblaster Z sound card. Everything was working 
fine until my Soundblaster started crackling - all sounds, not just speech. The 
crackling would go away for a while when I did a restart, then come back again.

  My computer tech guru switched my sounds (including speech) from the 
Soundblaster to the on-board sound (the chip on the motherboard) and things 
were fine; no crackling..

  He found out that Creative Labs had issued a driver on March 1st for the 
Soundblaster-Z card which fixes the crackling problem. Unfortunately, when he 
downloaded and installed the driver, all speech - both for Windoweyes and K1000 
- went away. All other windows sounds are working fine. Just no speech; no 
synthesizers work.



  We rolled back the drivers to the previous version and restarted; still no 
speech.

  We've gone back to the onboard sound - everything works fine.



  Has anybody got any suggestions re what's causing this problem and how to fix 
it?

  Thanks.



  John Riehl



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