Honestly, I don't think it's that big of a deal to hit the bypass key. I actually like it in a way, lets me know that the following keystroke will indeed not be read by we. It's one more keystroke. Usually I don't hit reply to all anyway, when writing here I hit reply and then change the address to the gw-info list. I don't like doing reply to all because I have a message filter for gw messages and when someone does this I get messages in my regular folder that should have gone into the gw folder but didn't because the criteria weren't right.

While I could see the redefining of the read to end hotkey, the flipside is that that key has been the read to end key for all the releases, so it's habit for others to just use it. Again, I don't mind the bypass key. It slows my thought process down just enough to realize what I'm doing, and for me that's a good thing...squirrel!

On 5/13/2013 4:30 PM, David wrote:
I am not really sure, if I grasp the argument about creating excessive amounts of trafic, if changing the reply-behavior. Quite a few times, we do see things make it to the list, that "strictly spoken" could be said to carry a priveate style. Users still press the Reply-To-All, if they want things to be heard. So, why make all the hazzle of messing up new users, when it does not necessarily reduce the trafic anyway. Besides, if that argument was to hold water, then why a different reply-policy on the other GW lists? What makes it so much more trafic-jamming on one list, but not on the others? Why not simply be consequent? If you want to be different than the rest of the world, then go ahead. But then stick to that practice.

And, it is a bit strange, that GW lets their screen reader out the door, holding a hotkey that so clearly messes up their own mailing list behavior. Ctrl-Shift-R, is the Reply to all hotkey, in all the mail clients I know of. And, GW capture that key for internal usage - then tell their users to use that hotkey for a participation on their own mailing list. To me, that has always stood out as quite inconsistent. And my guess is, that it stands out the same way to most users.

Many users of the computer now aday, are not really techie persons. To them, having a hotkey that does not perform what it is supposed to, is little help. Many users might even have been using a computer, prior to turning blind. And, all the sudden, they have to learn, that the reply-to-all hotkey is no longer working right out of the box.

As I have said before, I do see arguments on both sides, when comes to list-replying. I have my clear personal opinion about which side would be the better, but so do the others. My whole point is, why does GW decide for a solution, that they do not even stick with all through. Now, if they so dearly want the list to behave the way it does today, then make all their lists behave that way, and ship their screen reader with a set of hotkeys, that does allow immediate access for such a behavior. OK, No GW cannot be responsible for the hotkeys any software might happen to ship with as its standard. But honestly, the Ctrl-Shift-R is that much of a standard hotkey in that many mailing clients (and at least in all the ones GW themselve suggest their users), that it should have been kept outside the screen reader set of hotkeys. That would be no surprising hotkey, not even on the staff. Smile.

Yes, any user can go to the WE Control Panel, and make their changes for the hotkey. But how many are aware of that? And how many are confident enough to do so? Even, how many would ever think of that solution, except from someone telling them? It would have been so much easier, had the screen reader installed itself, without this kind of well-known hotkey conflict. Start out there, and then let's get back to the discussion on what kind of behavior the community wants for the list. Smile.


----- Original Message ----- From: "Katherine Moss" <[email protected]>
To: "Chip Orange" <[email protected]>; <[email protected]>
Sent: Monday, May 13, 2013 11:51 PM
Subject: RE: Control Shift R


I mean, for those who have used an email client for years like me and who are more technically advanced and used to hitting reply all, it doesn't bother me that this list is different, but from a configuration point of view it bothers me. I don't mind having to use bypass, but still it would be nice not to have to remember to hit reply all; the reason for reply all is for specific groups to ensure that all parties get the message, not as a topic cop. And besides, what's wrong with a few tangents every now and then? I'm on like eight lists all together, and more than 90 percent of the topics on those lists start on topic and then go way off, and the moderators never mind it at all. Albeit those lists being more technical in terms of their topics.

-----Original Message-----
From: Chip Orange [mailto:[email protected]]
Sent: Monday, May 13, 2013 3:51 PM
To: [email protected]
Subject: RE: Control Shift R

I agree with Vic; since this list is of the most use to those new to WE, why not make things as easy for them as possible?

If we aren't going to do that by running a list the way the rest of the world does it, then how about at least allowing them to use the "reply to all" key as Vic outlines, so they don't have to try to redefine a hotkey themselves, or work with bypass, or any of the other solutions?

Chip


-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Monday, May 13, 2013 9:29 AM
To: [email protected]
Subject: Control Shift R

Competitors and proponents of their products always find something to latch on to in order to put down the competition. In GW Micro's case one criticism that keeps coming up from non WE users in some of my circles is the control shift R as the read-to-end hot key. Minor yes, however you know how it is, anything to grab on to is OK when slamming the other guy.

Now GW Micro has made changes from time to time that affected the keyboard layout. yes we can re-define the hotkeys ourselves, but it is easier if we don't have to go there. Control Shift R is the reply to all keyboard shortcut for many email applications. For those of us who don't use the insert key layout app or who prefer not to re-define the hotkeys, changing control shift R to control shift spacebar might be something for GW Micro to consider. I like the idea of the spacebar over the enter key, because control enter is also the send keyboard shortcut for many email clients. It might be too easy to make a mistake when trying to press control shift enter.

Vic Pereira
Operational Generalist / Généraliste opérationnel Regional Operations | Opérations régionales Infrastructure Support | Soutien de l'infrastructure Economic and International Portfolio | Portefeuille économique et international Operations Branch | Secteur d'opérations Shared Services Canada | Services partagés Canada Service, Innovation, & Value | Service, Innovation, & Rentabilité 400 St. Mary Avenue, Winnipeg MB R3C 4K5 | 400, avenue St Mary, Winnipeg MB R3C 4K5 [email protected] Telephone | Téléphone 204-983-0653 Facsimile | Télécopieur 204-984-4205 Government of Canada | Gouvernement du Canada





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If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it.

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If you reply to this message it will be delivered to the original sender only. 
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