Hello Aaron, the rest of the staff there at GWM, and listers,


I rarely chime in here on this list because frankly most of you guys are way 
too brutal for my taste.  However, Aaron raises a valid point, and I for one 
remember the survey, so why is it that when the guys at GWM take your survey 
responses to heart you want to gripe about it or expect it to be free.  Heck 
$25 can be wasted in less than one evening, so while the offers on the table 
take it.  GWM is not making you buy anything, nor are they required to produce 
solutions for a web site that clearly is not 100% accessible.



Personally I buy what I need and choose not to purchase what I don’t.  I’m 
still running 7.5.4.1 not because I can’t afford the upgrade, but because at 
this point it is just not a priority to me.  When it does I’ll gladly put up 
the money to do so.  Heck I ran 5.0 for some time and didn’t upgrade till 
7.5.4.1 and I think it cost me somewhere around $350 or $375 to do it, but I 
was glad to do it.



I’m a professional musician by trade and I don’t make a habit of going out and 
playing gigs for free, and I doubt seriously any of you go to your job and tell 
your boss, “Geez boss, I’m independently wealthy so no need in paying me 
anymore.”  So why are you guys so hard on a group of people that are working 
their asses off to see that we have tools to make our lives better.



I’m like most of you guys’ just a working stiff, and the cost of assistive 
technology is rather steep and it takes a bit to save the money up to make a 
purchase, but that’s no one’s fault.  It is simple supply and demand.  There’s 
simply not enough people that use the same toys as we do so there’s less of a 
market to keep companies like GWM in business therefore the money has to come 
from somewhere.  Since, for the moment, we don’t live in a total socialized 
nation that money must come from us … the end consumer and that’s just the way 
it is.



I’m still on the fence whether I’ll buy in to SocialEyes or not.  While a big 
part of my communication to my fans is through Facebook I, like many others, am 
starting to tire of the entire social network scene, Facebook in particular.  
Every day they roll out new rules and take more liberties in taking over your 
information but I digress.  It sounds like a cool tool and most likely I’ll 
purchase at least one year of subscription.  While the mobile site of Facebook 
is more accessible it is not totally 100%, nor is every feature available on it 
and that’ again is just the way it is, so for one I can see the need for such 
an application.



My hat’s off to you guys at GWM.  You took the survey and you rose to the 
challenge and addressed it.  In anyone’s book that’s a job well done.  And that 
ladies and gentleman is my 2¢ worth.



From: Aaron Smith [mailto:[email protected]]
Sent: Wednesday, July 03, 2013 10:55 AM
Cc: [email protected]
Subject: Re: GW Micro Announces SocialEyes



Why don't GW Micro do a survey of their customers to see what direction they 
want to go.


Actually, we did an app request survey, and the number one requested app was 
for...wait for it...Facebook.

I might also point out that the development team involved with apps is not the 
same team involved with Window-Eyes development, which is why it can devote 
resources to creating new solutions while Window-Eyes continues to grow on its 
own path.

Thanks,

Aaron



--
Aaron Smith
Web Development * App Development * Product Support Specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com

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