David,
To answer your questions, yes, there are plans in the near future to address the issue of limited mouse functionality in Internet Explorer (9 and higher), and yes, the next version of Window-Eyes will include the fix. Thanks to you and to all of our customers for your continued patience as our developers work on finalizing the next release of Window-Eyes. Regards, Marc From: Chris Grabowski <[email protected]<mailto:[email protected]>> Date: Wed, 20 Aug 2014 17:07:04 +0000 Hello David, Most of the time you can find the element in browse mode then do an insert-numpad-plus to route the mouse and then numpad-slash to left click. To insure that you receive proper support, please include all past correspondence (where applicable), and any relevant information pertinent to your situation when submitting a problem report to the Window-eyes Technical Support Team. -----Original Message----- From: David [mailto:[email protected]] Sent: Wednesday, August 20, 2014 5:56 AM To: WE English Mailinglist Subject: Mouse on the net This morning I ran into one of these cases where we definitely are being left behind, due to lacks of screen reader activity. I was performing some ordering on a website, and it asked me to accept some terms. The way to accept, is to check a box. Normally, not a big deal, you go there with your cursor in browse mode, and hit spacebar. Not so this time. Turning off browse mode did not help either. I have seen several cases of this kind before, and the old trick was to move the mouse to the checkbox, and left-click on it. Trouble is, since GW has not fixed mouse functionality in Internet Explorer after several years, you cannot perform this kind of trick, at least not when you are blind. Calling the manager of the website is little help, since all they tell is to do exactly that - move your mouse there and click. Another scenario I ran into recently, is at my bank's website. They have an edit box, where you can type in your account number. Yet, at the end of the edit field, there is a tiny arrow-like icond. Now, if you click on this one, you will see a drop-down list open, where you can select between your personal accounts. All of this, according to the information I got after more like half-an-hour's conversation with customer service in the bank. I eagerly tried to inform them that blind people do not use the mouse, and they simply kept telling me that I was just to click on that arrow-icon, to open the drop-down list. Thing is, that one of my accounts cannot easily be accessed simply by entering the account number, and you need to scroll down to that entry in the list, so as to perform any action on the account. POOF, POOF and once again POOF. How am I supposed to be operating the web, when web-designers are more and more making things only accessible through the usage of the mouse, and the screen reader does not seem to have any much for plans to fix the mouse? Well, GW, AISquare or whatever you like to name yourself - please, could we have that mouse-functionality up running again. Please, pretty soon. Things get really complicated when we cannot perform the things that we are supposed to. Wonder how many sighted people - even among the staff members - that would quietly sit and accept they could not perform their banking activityies, just because the mouse did not work as expected. Blame it on bad web-design, but then you have to blame many a piece of software as well. And in general we have had the workaround, nicely built-in with the screen reader, to use the mousekeys. It works in all other software, just not in Internet Explorer. And the promise was that there was a fix for it. Still, it is not working. And for the sites I have had the trouble, Firefox has not been a doable alternative. Besides, what do you do, if your tech department does not allow for anything but Internet Explorer? Sorry to say, but I really see this to tie in with a few other lacks of the screen reader, that might make me consider alternatives in the future. If GW hope to keep their customers, this should be one of the things that really got some priority by now. Staff members, is there plans for any near-future solutions to this issue? Does next version of the screen reader include any such fix? Please let the community be informed, as I would be rather surprised should I be the only one left with this frustration. :) -- David If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected]<mailto:[email protected]> so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
