The only thing I do not understand, in the middle of it all, is what
benefit this kind of competition will have at all. GW is quite eager at
blocking any infringement on their copyright, meaning that you do not
get a serial number for a licensed version, without them knowing who you
are, at least not from the dealer I have been using. So the registration
should have been there already shouldn't it? Just wondering.
Secondly, if they do not need the customer info for letting out the
software, like it could seem from the contest, I do see little benefit
for them to request us to register. If they havent' needed our info up
till now, what in the world will make them need it all that sudden.
Thirdly, this kind of "we will give you a gift card in this or that
netshop, only please you give us all your info", well it is tiring me
out. All kinds of stores and selling people, businesses, promotional or
cherity organizations, they all call for our information. My best
advice, even if this comes from a reputable source like GW, is to stay
as far away from that kind of stuff. I really feel it does make a drop
on GW's reputation, when they have to perform this kind of
competiting-steps, to get in touch with their customers. Still, I do
know, this is a big business idea in certain parts of the world. It just
has never been locally, and not to me at all. If they want to give out a
gift card, wonderful, and please do so. But making things a matter of
collecting information, is not a great idea. And, I do understand those
who feel it is strange to name the one who downloaded the free version
of WE yesterday, a loyal customer, and letting him enter the contest,
due to him living in the States. At the same time, people who live
outside the States, but who have been paying their expensive updates for
two decades, are not "a loyal customer".
After all, how loyal would you name a person that download the screen
reader right now, enter the contest, wins the gift card, and then
deletes the screen reader from his computer - not to ever touch it
again? He hardly have to turn it on at all, and he definitely do not
have to even be a blind or disabled person. I find the term "a loyal
customer like you" rather strange in this light. So GW, first you decide
to follow this "big business" lane, please make sure your wording would
make more sense. You then would avoid hurting any user's fellings, and
you likely also would find more accept among the users who live outside
the limited area. Even another suggestion, would have been to make sure
of a global arrangement, before you go out publicly declaring the chance
of 50 dollars.
I could agree, that to those who live outside the States, this gives a
feeling of being secondary. No matter how much GW are working on a
solution for those as well, no matter how many times they assures us
that other regions are just as important - if they keep proving it all
to the extent of primarily prioritized, and secondary customers, I am
afraid they will only hurt their own market. This all is a matter of
making a name for themselves, but I am afraid they are cutting the very
branch where they have decided to nest. Amazon, for instance, are not
even delivering products to all countries, so even if they opened up for
international users to enter, the gift card may be useless. If you want
to give out moeny, let us have the pure money, not any restricted
things. And, make sure that all, and I really think all, your customers
being treated equally. How about, first you want to treat them
differently, if you for once tried to make a gift or any other such
thing, only available to your International customers. Try to see what a
storm you would rise, if you told all your US customers, that they were
not allowed to enter the contest, and that you may have something come
up for them "sometime in the coming future". Never seen that way of
approach, so could be interesting to see what the effect would be. :)
GW, there you have your next business promotional idea, and you take it
all for free. Smile.
No, I don't mean to be sacastic or anything at all. Like I said, I won't
be giving out info, just to enter a contest, so their promotional stuff
won't bite on me anyway. I just mean to say, I do understand why
International customers react on this kind of promotional stuff, and I
do think the term "loyal customer" is rather misplaced.
David
On 9/10/2014 3:08 PM, Jeremy Curry wrote:
Hello,
I understand your concerns. We will be launching a similar contest for our
international customers in the very near future.
Thank you for your understanding.
All the Best,
Jeremy
-----Original Message-----
From: Neville [mailto:[email protected]]
Sent: Tuesday, September 9, 2014 11:07 PM
To: Jeremy Curry; GW Micro
Subject: Re: Enter Your Window-Eyes to Win!
Hi Listers,
I take exception to the below message for the following reasons.
The message begins:
At Ai Squared, it's our pleasure to extend rewards to loyal customers
like you.
But then goes on to say:
(Note: You must reside in the United States).
Well, I don't reside in the US but have had a retail version of WEa for around
20 years and currently have some unused SMA's also. I have no idea how much
has been spent on updates, SMA's and voices over the time but no doubt, a
considerable amount.
but, because I don't live in the US, I am not eligible to enter the
competition which deals with a Company that sells on the net anyway.
What percentage of GW Micro's income has been obtained from overseas buyers
over the years is impossible for me to know. But, no doubt there are more
blind people living in the rest of the World than currently live in the US..
However, the real annoyance comes from the fact that someone who has recently
downloaded a free copy of WE under the Microsoft Office arrangement and lives
in the US is eligible to enter. Unlike those of us who live elsewhere in the
World and have contributed much to GW Micro's income over the years.
It is realised that the competition prize is not all that generous but to me,
it is the principle of it.
What do other overseas retail owners of WE think or am I just being too
sensitive?
Neville.
On 10/09/2014 5:22 AM, Jeremy Curry wrote:
Sep-09-2014
At Ai Squared, it's our pleasure to extend rewards to loyal customers
like you.
Today we have a special reward for users of Window-Eyes.
Register for a chance to win a $50.00 Amazon gift card!
<http://www.gwmicro.com/Window-Eyes/Registration/?utm_source=Maxmail&utm_medium=Maxmail&utm_campaign=Amazon%20Gift%20Card>
This offer is valid through September 30th, 2014 12:00 AM EST.
*Who is eligible?*
Anyone with a registered retail license Window-Eyes 8.4, or a registered
version of Window-Eyes via the Offer for Users of Microsoft Office.
(Note: You must reside in the United States).
*Already registered your copy of Window-Eyes?*
If you have already registered your copy of Window-Eyes and it is at the
latest version, you are automatically entered to win the Amazon gift card..
*Not yet registered your copy of Window-Eyes?*
If you have not registered your copy of Window-Eyes, whether you own the
retail version or downloaded it via the Users of Microsoft Office Offer,
register today
<http://www.gwmicro.com/Window-Eyes/Registration/?utm_source=Maxmail&utm_medium=Maxmail&utm_campaign=Amazon%20Gift%20Card>.
By registering Window-Eyes you not only will be entered for a chance to
win a $50 Amazon gift card, but you will also be able to stay up to date
with the latest news and product information from Ai Squared.
Feel free to share this offer with anyone you know who has Window-Eyes.
The Ai Squared Team
Jeremy Curry
Director of Product Management
Ai Squared - Formerly GW Micro, Inc.
Phone: (802) 362-3612
Email: [email protected] <mailto:[email protected]>
Web: www.aisquared.com <http://www.aisquared.com/>
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If you reply to this message it will be delivered to the original sender only.
If your reply would benefit others on the list and your message is related to
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