ONE feature we want to see in the future? Sorry Jeremy and the rest. I
do not really know ONE. But I definitely know more than twenty. See the
list below. Note that I have numbered the ideas, but this is not meant
as a priority ranging, just done for simplicity. Should be enough work
for a couple of days, in case that is what you wanted. Smiles. It is
great to know things are coming along when talking about an upgrade to
browse mode, but the screen reader needs quite a few changes and fixes,
should it still keep market. And, there is always things that just would
be nice. Some of it, should not be too hard to implement I guess, others
may be more complicating and need far more rearranging. Still, they are
all taken from my experience, and things that have been discussed
between users.

And, here is the long list:
1. Browse Mode - should include separate keystrokes for jumping to
next/previous UNVISITED LINK and ONCLICK controls.
2. Window-Eyes Crashes - It should release the computer immediately. No
need for it to keep trying for several minutes. Release the system and
get the job done. If the user wants to restart he can always hit the
hotkey for loading the screen reader anew.
3. Reloading the Screen Reader - When the Alt-Ctrl-W hotkey is pressed
and WE is already running, it should be reloaded. At least, let the user
define in the settings menu, if this should be the case.
4. Braille Support - May well need a good general cleanup, fixing a
number of small bugs. Other users have already mentioned a few. For one
thing to be added, the Braille display does not follow the editing of
formulas in Excel.
5. Mouse Support - If a popup window (like a tooltip) has lost focus and
got hidden, the mousekeys seem to work no longer. All you get is a ding,
and Alt-Tabbing through the list of open windows will not reveal the
troublesome window, meaning you cannot get out of this issue, except
from restarting the computer.
6. Tooltips and Other Windows that has gone lost or hidden - should be
possible for Window-Eyes to bring them to the foreground and operate
them. Have seen cases where the screen reader cannot do this, but a
sighted person can move the mouse to a window and get you out of a
tricky situation.
7. Screen Reader Hangup - A hundred times I experience the screen reader
dying on me. A quick press on the hotkey to bring up NVDA almost always
brings up that screen reader and I can solve the trouble. Window-Eyes -
claiming to be rock solid - should at least be solid enough to be abel
to load itself (if necessary in a light version, like the one at the
login screen), for getting me out of tricky situations.
8. Installing the Screen Reader - The user should be offered the choice
whether he wants to install questionable apps, like the Jaws Key app. It
is no less than frustrating that everytime I have to install, reinstall
or update the screen reader, I have to run through the app list and
remove apps that only cause trouble for me. It could be done by asking
the user if she is familiar with Jaws and hence wants to "optimize"
Window-Eyes for a seamless transfer, or less steep learning curve (word
it the way you want, but give me the real choice).
9. Would be nice if Window-Eyes could be set to "auto-check" app central
for apps that support the software I am running. For instance, when I
first load Itunes after installing the screen reader, it would inform me
that an app is available for increased experience in operating Itunes. I
then would be offered the choice whether I want to download and install
that app. many users won't even know there is an app available for many
of the applications they are running, hence may loose effeciency in
their computing. OK, it would mean that each app developer should be
given a way - either in the code, or directly on App Central - to
indicate if his app is specially taylored to a given piece of software.
this would need to be set in a dedicated variable, not just in some
casually written text. So may need a bit of tweak of App Central, but
should not be hard to implement.
10. The hotkeys of the Screen Reader should all be user-defined. For
years I have called for the "Goto End of List and Table" and "goto
beginning of list and table" in browse mode (Left-bracket and
Right-bracket followed by S or T), to be user-definable. I really don't
see why other hotkeys of the screen reader can be define and redefined
by me as the end-user, but not this one. Specially so, when it has been
drawn to the tech staff's attention several times. Might be other
keystrokes as well that may not be user-definable at the moment, and
such should not occur. Get the mess cleaned up, please.
11. Time for Window-Eyes to go COMPLETELY international. No real reason
whatsoever, why a user who has installed the screen reader is locked to
one language. Specially now that the Free offer is around. Since we can
download the screen reader free of charge in numerous translations, it
should be all implemented into one and same installation. The user
downloads the screen reader, installs it, and then can go to
ControlPanel and decide whichever locale version he wants to run. Other
screen readers have been doing that, so there is no use in AI Square not
being able to serve the International market fully in this regard. Tip:
Each language could have its own User Profile Folder - Like
Users\EnUs\Default, Users\Fr\Default, Users\It\Default and so forth. The
user should have chance to change language on the fly through the
working day, as many times as he wants. Time has gone, AI Square, when
users only worked single-lingual. Even a school child of 1st grade will
have to operate at least two languages in many countries. Locally, for
instance, our kids are learning the locale language as the
main-language, and English as a secondary one, with several lessons a
week. In places like Canada, most kids will have to deal with
English-French combinations, switching from one language to the other,
throughout the day. Many workers have to deal with two or more languages
in their job, every day. For a screen reader not to offer the blind user
an equal chance to read a second, third and even fourth language when
all his colleagues can do so, is a clear drawback and may eventually
make him loose effeciency in his job. This is simply not acceptable in
today's working environment. The screen reader we used in the mid-80's
did offer me a completely multi-lingual interface and functionality,
long as I had installed a working synth for the given language. so did
the screen readers I used all through the 90's. And the screen reader I
used way up till 2007, when I came to Window-Eyes. We have called for
this several times, and it has been told not being possible due to
copyright reasons. Yet, with all the localized versions available in the
Free offer of the screen reader - each in their own download and
installation - there seem to me being little reason why they cannot be
implemented in a completely Internationalized version. A workaround
should be for the user to download and install additional "patches",
that would add on the languages he wants to his original installation.
12. International Customers - should be treated more equally with the
North-American market.
13. Additional Voices for International Customers - These should be made
available for everyone, no matter where you live. I have asked the local
dealer several times, and simply just get the answer that they "don't
remember how to sell me licenses for these voices". Strange answer, but
just serves to show how backward the International customers are
treated. This means, in effect, that the "Free Offer for Office Owners"
is not a real offer for anyone here, since we cannot even get the local
voice for the screen reader, let alone a license for things like Dectalk
or Eloquence. A clear thumbs down for the international service of AI
Square and GW. May eventually result in users looking for other
solutions, with a loss of market for Window-Eyes.
14. The Screen Reader Should Be Released More Evenly Around The globe.
As it stands, we are often six months or more behind in the
International market. Yet, Microsoft releases their localized version of
both Windows and Office pretty much same day as in English. This means,
that the international users cannot follow the general market, due to
them awaiting the localization of the screen reader. And now, AI Square
promise us an update to the browse mode. fine, but if it first takes a
few more months before that update is released in English, and then who
knows how long for it to be localized, we may well be looking at more
like a year before I will be able to use the internet properly again.
Sorry, but I cannot wait another year before I pay my bills, order my
food and stuff, and perform other activities based on the net and which
are currently hardly accessible with Window-Eyes. If an update is
considered high-important for the English market, it is no less
important for the rest of the market. Again, this would be solved, if
the user was given the chance of downloading a completely international
version. It then would be possible for him at least to run it in
English, until the translation was finalized for his locale language.
Time for AI Square to realize we are not individual users sitting each
on his little mountain top - like in the old days. Smile. We are all
dealing with a steadily more internationalized everyday living. If you
shop on the net in the USA, pay your bills over the net in France,
operate the Office suite in Sweden - chances are really high, that is
exactly what people are doing in Germany, Australia, China or even
Antarctica for that matter, exactly at the same time.
15. International Customers should be able to buy directly from the
Online Shop of AI Square. If money transferring is the bottleneck, tons
of other businesses have discovered there is something like Paypal
around. :)
16. Some kind of captcha solving service, and simple OCR processing,
would have been great to see implemented. Too many times we are stuck
with a web service of some kind, that calls for me to "enter the
characters" in the box. For many users the service of things like
Webvisum is no alternative. Quite a number of users are under some
restrictions that prevents them from running anything but Internet
Explorer, and they now are out of luck in operating this kind of
websites. This could - in worst scenario - lead to loss of employment.
Should be one of the basic functionalities of a modern screen reader, to
operate as my eyes in even this kind of cases.
17. Other users have already suggested speech support under installation
of the OS. I only can back that suggestion. Also, let me suggest that
there could be some kind of chance for running a simplified speech
service when recovering from a backup media.
18. The mobile version of WE should be possible to run, evenwithout
installing the Video support. OK, this would reduce its functionality
somehow, but it would make it more easily running on systems (like in
libraries and other public places), where the user is not granted the
right to install anything on the computer. NVDA can, so why not Window-Eyes.
19. There should be a BACKUP feature in the menus of the screen reader.
There is numerous users who will not be comfortable in messing around
with looking up subfolders they don't understand a cent of, and then
copy that one to anywhere else. A simple dialog should popup, asking
them to point to the destination for the backup of their User Profile,
and job should be done directly from the screen reader. Same goes for
recovering from a backed up profile. There even should be a way to
maintain the User Profile. That is, if I have two computers, I should
have the chance to synchronize them, even if I have to go via an
external media like a USB pen or memory card.
20. PLEASE, can we have back a place for us to share articles and other
relevant material that cannot - or is not practically distributed
through the mailing lists. Several of us have the resources for
contributing with material, but have no real good place to share with
the community. For one thing, I wonder if we could have a place to rate
software that we have found to be specially accessible, or maybe lacking
in that same manner. For instance, on the mailing list we may have ten
people asking for an accessible anti-virus program, all in one week. If
there was a simple place for them to go and see that information, maybe
via a choice under the help menu which would take them to a spot on the
QI Square website, they could find the answer quickly. Or, if I find
something I see will benefit, I could go there and tell about it. This
would help minimizing the clutter on the list; at least in the long run.
21. Window-Eyes should be able to be started temporarily with no apps
loaded. If a user has installed an app causing him trouble, the way
things are today, he has to start the screen reader and then go to Apps,
turning off all apps (or the one troubling him). If now the app for some
reason kicks in already at startup, he is pretty much out of luck,
unless he is a tech. If he had a chance to load the bare-boned version
of WE, he could have worked around cases like this. Much like you can
start things like Internet Explorer without addons, from the software
context menu. He could even be offered to start with apps turned off, or
without any setfiles loading. This also would help in troubleshooting,
since a user quickly could load the screen reader with either of these
extra services loaded, and see if his trouble in a given situation will
be solved. He then would know far better where to search for the
trouble-making "add-on".
22. The screen reader should be able to accept patched updates. Either
that, or more frequent upgrades. Good, GW wants to make sure the
released upgrade is solid and stabil. But often it seems they have been
waiting for numerous fixes before they let out a new upgrade. This means
that even quite important things may be sitting in the offices of the
staff, awaiting less importan stuff to be fixed as well. The mouse
functionality in Internet Explorer may serve as an example here. OK, I
do not know all the details, but it seems from a message from one of the
staff members more than a year ago, that the fix had already been made
back then. Still we are awaiting it to be released, likely because they
want other things being fixed as well. Yet, as I said earlier, we cannot
sit and wait for eternities for this kind of fixes. So, please, once a
fix for a major bug or lack in the screen reader has been worked out,
let it out the door. Smaller and less important things can always be
gathered into later upgrades. OK, not always easy to realize what is
important fixes. Still, something is quite easily identified as
important. I just told about one controlling keystroke not being
user-defined. Clearly a lack or bug in the screen reader. Yet, I can
live with it for a little longer - it just makes certain activities
slightly more complicated. But operating the web services of many public
services is a major lack, and cannot just be put off. Good enough, maybe
they want to have it out when Windows10 hits the market in the spring.
But can we tell all our creditors that we cannot pay them until the
spring? Some software I have been using, has the capability to accept
patches that fix deeply cored bugs. Even Windows itself does. You don't
need to upgrade Windows several times a month, you just download
individual fixes, and once in a while get a service pack or a full
upgraded version. Same should be possible with the screen reader. The
speed things changes now aday, this will only become more important.


David

On 10/16/2014 8:28 PM, Jeremy Curry wrote:

Hello Everyone,

We want to take a quick survey.  If you could have a feature in
Window-Eyes, what would it be?  Please keep in mind that the next
version is improving web support, so we are looking for your opinion
on what you would like to see in the future. Please note that we
cannot commit to implement every suggestion, but we certainly welcome
your feedback.

Thanks!

Jeremy

Jeremy Curry
Director of Product Management
Ai Squared – Formerly GW Micro, Inc.
Phone: (802) 362-3612
Email: [email protected] <mailto:[email protected]>
Web: www.aisquared.com <http://www.aisquared.com/>



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