Hi,
Follow the steps at the below link:
http://www.gwmicro.com/Support/Knowledge_Base/?kbnumber=GWKB2048

This should resolve the issue.
Chris


Window-Eyes Product Support
Ai Squared
725 Airport North Office Park
Fort Wayne, IN 46825
(802) 362-3612
www.aisquared.com<http://www.aisquared.com/>


From: Paulette Vickery [mailto:[email protected]]
Sent: Monday, December 01, 2014 7:00 AM
To: [email protected]
Subject: Getting out of unprotected mode in MS Word

Hi all,

I know that I asked this question a few days ago, but I don't find any replies. 
Could someone please tell me how I can get rid of the protected mode or 
whatever it is in Microsoft Word? I am using Windows 7, Office 2010 and Window 
Eyes 8.4.
I can't open documents in MS Word. Whenever I open a document I am unable to 
read it because I am in some sort of protected thing. My husband turned off 
everything that talked about protecting, but I still can't read documents. I 
think it may be a WE problem. Please help. Thanks.

Paulette

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