Hi Chris and all: You’re right that a new software release always has a few bugs. I have a rule I follow regarding new Windows releases from Microsoft, that I wait six months after the first release to let the bugs get ironed out before I upgrade. I’ve so far been fortunate that I’ve not had to upgrade before that in an employment situation.
Thanks, Ray Campbell [email protected] On Jan 28, 2015, at 11:15 AM, Chris Skarstad <[email protected]> wrote: > I agree, i'm going to give them some time to iron the bugs out. In my > experience, the initial release of a new version has a few bugs that need to > be worked out. Lets wait and see what the next update brings. > > > > > On 1/28/2015 11:55 AM, Dennis Long wrote: >> I absolutely agree. The Support is far better then any company I have >> ever delt with!! I have called support for very common mistakes and they >> helped me. There awesome at what they do. >> >> On 1/28/2015 10:32 AM, Rick Thomas wrote: >>> Hi: The guys at GW, AI Squared, are really good at communicating with us >>> compared to many other software vendors. >>> >>> I have my issues with WE but not with the staff at all. >>> >>> Take my word, they are working harder than anyone should have to work >>> trying to do what they need to do with the tools at their disposal and >>> the many thousands or millions of lines of legacy code across versions >>> and platforms. >>> >>> If you have gripes about the software or WE model, that is one thing. >>> Having complaints about the staff is out of line and not warranted in my >>> opinion. >>> >>> Rick USA >>> >>> *From:*Reeva Webb [mailto:[email protected]] >>> *Sent:* Tuesday, January 27, 2015 9:16 AM >>> *To:* tchild >>> *Cc:* [email protected] >>> *Subject:* Re: Ai Squared's lack of response >>> >>> I've only been using we for a little over 8 months now, but i have to >>> agree about the physical mouse issue being able to use the physical >>> mouse was one of the main reasons i chose to use we and i was >>> disapointed that in the beta for we9 this was not fixed. I understand >>> microsoft makes changes y'all can't control but as a low vision user >>> switching between we,zoomtext and nvda is getting a little frustrating >>> just to use the physical mouse >>> >>> Reeva >>> >>> On Tuesday, January 27, 2015, tchild <[email protected] >>> <mailto:[email protected]>> wrote: >>> >>> Hi, I don't call a newer version that works less well and upgrade >>> myself. >>> >>> -----Original Message----- From: Loy >>> Sent: Tuesday, January 27, 2015 7:51 AM >>> To: gw-info >>> Subject: Re: Ai Squared's lack of response >>> >>> I have been a long time user and supporter of Window Eyes since version >>> 4.11. It has been the best out there. However I have to agree on this >>> particular issue. We once had this functionality of the mouse keys >>> and the >>> physical mouse to read the screen and now after paying for version 8 >>> and 9 >>> these functions have disappear. I know that changes made by >>> Microsoft has >>> caused some of these problems, but there should be a way to bring this >>> back. We should not loose a feature in newer upgrades. >>> >>> >>> ----- Original Message ----- From: "Brandon Miller" >>> <[email protected]> >>> To: "GW Micro Product Discussion Listserv" <[email protected]> >>> Sent: Tuesday, January 27, 2015 5:44 AM >>> Subject: Ai Squared's lack of response >>> >>> Hello, Ai Squared? Ai Squared? Hellooooo, is there anybody out >>> there? I am really starting to wonder! Can you blame me? Before >>> you answer hastily, here me out. I recently asked for someone, >>> anyone, fworking either as a direct employee of, or someone >>> working with, Ai Squared to weigh in so to speak, to provide us, >>> your so called customers, with some feedback as to why exactly >>> the mouse keys don't work right anymore, and we're all expected >>> to revert to using versions of software that are in the case of >>> Mozilla Firefox, five, actually more than five, versions old >>> just to regain that small bit of functionality. Ai Squared, you >>> say nothing? Isn't that the case guys? Did I just miss it? Or >>> did Ai Squared really not address any of the questions I asked? >>> Ai Squared, I ask you, how am I, and most if not all of us by >>> extention, supposed to feel about that? I'd like for you to know >>> Mr. Brendon Donohue that I for one agree with a lot of the >>> sentiments that you, and precious few others have been >>> expressing to Ai Squared recently. I feel like those of us who >>> are blind, although several of us on this list at least are >>> calling for change and improvement, are nevertheless being left >>> out in the cold! I feel like our suggestions and requests, no >>> matter how thoughtfully or cordially offered, are falling on >>> nothing but deff ears! Why is that Ai Squared? Why is that? Are >>> you going to again say nothing? Here's hoping not, and I do >>> apologise for the charged tone of this letter 'cause I'm sure >>> you're not enjoying reading it, but Ai Squared, how am I >>> supposed to feel? I know that y'all have recently completely >>> re-written browse mode, and I'm sure that was quite an >>> undertaking. No doubt about it. The thing is though, we, as your >>> customers, are writing you, quite often it seems, with >>> complaints. With things that need to at a minimum, be at least >>> acknowledged and addressed publically, so that we as your >>> customers can feel confident that you are listening to us! That >>> you are in fact, actually taking the time to read our emails! >>> That you are doing what you have been given money to do. Namely, >>> to manufactur and develop, and I quote from your user manual, >>> "Window-eyes: Performance, Reliability, and Stability". Just so >>> y'all know, for any who may not in other words, the latest >>> stable public release of Firefox is 35.0.1. Thoughts? >>> >>> -- >>> Respectfully submitted, >>> >>> Brandon Dean Miller >>> If you reply to this message it will be delivered to the >>> original sender only. If your reply would benefit others on the >>> list and your message is related to GW Micro, then please >>> consider sending your message to [email protected] so the >>> entire list will receive it. >>> >>> GW-Info messages are archived at http://www.gwmicro.com/gwinfo. >>> You can manage your list subscription at >>> http://www.gwmicro.com/listserv. >>> >>> "For God sent not his Son into the world to condemn the world; but >>> that the >>> world through Him might be saved." John 3:17 >>> >>> If you reply to this message it will be delivered to the original >>> sender only. If your reply would benefit others on the list and your >>> message is related to GW Micro, then please consider sending your >>> message to [email protected] so the entire list will receive it. >>> >>> GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You >>> can manage your list subscription at http://www.gwmicro.com/listserv. >>> If you reply to this message it will be delivered to the original >>> sender only. If your reply would benefit others on the list and your >>> message is related to GW Micro, then please consider sending your >>> message to [email protected] so the entire list will receive it. >>> >>> GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You >>> can manage your list subscription at http://www.gwmicro.com/listserv. >>> >> If you reply to this message it will be delivered to the original sender >> only. If your reply would benefit others on the list and your message is >> related to GW Micro, then please consider sending your message to >> [email protected] so the entire list will receive it. >> >> GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can >> manage your list subscription at http://www.gwmicro.com/listserv. >> >> > If you reply to this message it will be delivered to the original sender > only. If your reply would benefit others on the list and your message is > related to GW Micro, then please consider sending your message to > [email protected] so the entire list will receive it. > > GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can > manage your list subscription at http://www.gwmicro.com/listserv. > If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
