Hi all
Purely in the interests of fairness: I have just received some tech support from virgin media and it worked. It was delivered from a UK call centre and the staff member knew exactly what I needed to do. Also purely in the interests of fairness: it has led to another problem they can't understand... Hence my email here - can anyone help? I have two routers - one on virgin cablemodem, one on Zen ADSL. Prior to today, I was permanently using the ADSL router but this prohibited sending virgin mail as I "wasn't connected to their network". Fair enough - virgin is my old email so I wouldn't send anything from it but would receive (slashdot, netbeans and other mailing lists - not hantslug I hasten to add). My client (Outlook in this case) would pick up email every couple of minutes. Now virgin are "insisting" on a password being entered every time I check my email once every couple of minutes for 3 accounts - super irritating. This despite me ticking the "remember password" box. Now before anyone shouts that this is an outlook problem, if I change my default gateway to virgin - the problem goes away. The reason is that virgin's mail settings became a bit stricter a few weeks back. Clearly I'd like to stick with ADSL as it's my fastest connection and the only option I can think of is just to dump my old ntlworld addresses - something admittedly I should've done a while back. However if anyone does know a decent workaround - I'd love to hear because it means I would have to change a few things over e.g. shopping accounts. I suspect only virgin mail users will know because there are quite strict settings e.g. changing the port for outgoing smtp messages. Cheers Rob
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