On 07/02/2012 20:15, Jack Knight wrote:
So, despite having a file about 1 foot thick on a certain providers mis-sales and cockups with me and my family, they have seen fit to prolong their agony of keeping me despite my request to migrate elsewhere. What they offered, and I recorded them offering, now differs from what they claim I agreed to. My comment: "See you in court, along with my file from two years ago when Otelo told you to STOP being unreasonable!" So, bring it on....
Yes - record the calls! Sounds tin foil hatish but a verbal contract is worth only the paper it is written on. :-) Remember to get them to name the company, the date/time, thier name and that they are authorised to offer the deal they present to you. Its not been unheard of for a company to script deals then turn around and say the script was incorrect/out of date/should not have been used etc and try and force you into a lesser contract a month later via a short text. Jacqui -- Please post to: Hampshire@mailman.lug.org.uk Web Interface: https://mailman.lug.org.uk/mailman/listinfo/hampshire LUG URL: http://www.hantslug.org.uk --------------------------------------------------------------