HI Michael We often see the client/server timeouts requiring to be raised as you have found,
A good default value for client/server timeouts are below and I include the connect timeout too in milliseconds timeout connect 4000 timeout client 42000 timeout server 43000 Say for example you run a long report on a website, maybe it will take 5 or 10 min's to complete so you would raise the server timeout to match the required maximum timeout where possible allowing for the report to run and the server, not timeout. I hope this helps Andruw Smalley Loadbalancer.org Ltd. www.loadbalancer.org +1 888 867 9504 / +44 (0)330 380 1064 asmal...@loadbalancer.org Leave a Review | Deployment Guides | Blog On 5 June 2018 at 20:11, Martel, Michael H. <michael.mar...@vsc.edu> wrote: > Greetings! > > We're running HAproxy 1.5.18 on RedHat Enterprise 7.4, as the load balancer > for our LMS (Moodle). We have found that the course backup feature in Moodle > will return a 5xx error on some backups. We have determined that the > "timeout server" value needed to be increased. > > Initially we were using a "timeout client 1m" and "timeout server 1m" . > Adjusting the server to "timeout server 12m" fixes the problem and does not > appear to introduce any other issues in our testing. > > I can't see any reason that I should have the "timeout client" and the > "timeout server" set to the same value. > > Is there anything I should watch out for after increasing the "timeout > server" by such a large amount ? > > Thanks! > > > > Michael > > -- > > --------------------------------o--------------------------------- > Michael H. Martel | Director of Data Center Administration > michael.mar...@vsc.edu | Systems and Security Administrator > Vermont State Colleges | PH:802-224-3010 FX:802-224-3035 > >