Yeah - that sounds more like a process/workflow issue than a technical one (missing key, bad setting, etc). I'll be of little help since I'm not in the biz (so I can't connect 'A' typical process to the VistA screens) and I'm not familiar with that particular package. Hopefully someone else on the list can help you.
Have you checked any documentation on the matter? Sometimes, *sometimes*, you can find a good step-by-step process in them. /David. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Madhavi Bagepalli Sent: Wednesday, November 10, 2004 1:19 PM To: [EMAIL PROTECTED] Subject: RE: [Hardhats-members] Patient's Insurance Info Hi David, I looked at the routines that does the verification thing and it looked like I have to have the IB INSURANCE SUPERVISOR key to do what I want to do. And as I said, I already have the key. Anyway, may be you can find something that I might have missed, so I will give you the details of what I am trying to do. I am trying to register a patient and enter his/her insurance information into the system. WHen I do that, it says that the insurance information has been entered in to the buffer file. So, I looked at the INSURANCE BUFFER file and patients entry was in the file. SO, now I try to process the information using the PROCESS INSURANCE BUFFER option and that is when I am getting the screen I previouly emailed. Well, it does not say I do not have the privileges to access the option. But, when I try to choose an action in the listman screen, such as "Process Entry", it says - ">>> Process Entry may not be selected at this point." I hope i have explained by problem in detail. If you need to know more, please let me know and I will give you more details. Thanks, Madhavi >From: "David Sommers" <[EMAIL PROTECTED]> >Reply-To: [EMAIL PROTECTED] >To: <[EMAIL PROTECTED]> >Subject: RE: [Hardhats-members] Patient's Insurance Info >Date: Tue, 9 Nov 2004 14:42:42 -0500 > >Do you get an error message like "You do not have access privileges to >..."? > >I had a similar problem with something else. The cool thing about a >Full Source system is that you can search the routines for that error >message. Read the code around there (in my case it was DG) and see what >Key it was trying to check. You then add that key to your NEW PERSON >file. > >I'm sure someone else can respond with a direct answer but this method >definitely works for other scenarios as your trying to learn the system. >Learning M and reading the workflow does help a lot, if and when you can >read/learn M. > >Otherwise, if you type out the message verbatim - I can probably find >your key real quick. > >/David. > > >-----Original Message----- >From: [EMAIL PROTECTED] >[mailto:[EMAIL PROTECTED] On Behalf Of >Madhavi Bagepalli >Sent: Tuesday, November 09, 2004 2:30 PM >To: [EMAIL PROTECTED] >Subject: [Hardhats-members] Patient's Insurance Info > >Hi all, > >What keys and/or permissions do I need to have to process the Insurance >Information for a patient? I assigned myself DG ELIGIBILITY and IB >INSURANCE >SUPERVISOR keys in order to verify and process the insurance information > >via. the PROCESS INSURANCE BUFFER option. Even after doing that, I am >not >able to process any entry. I get the following screen - > >Insurance Buffer List Nov 09, >[EMAIL PROTECTED]:25:20 Page: 1 of > 1 >Buffer File entries not yet processed. (sorted by Patient Name) > Patient Name Insurance Company Subscr Id Src Entered > >iIEYH >1 xxxxx,xxxxxxxxx 6718 MEDICARE INTV >11/04/02 > I >2 yyyyy,yyyyyyyyy 1332 MEDICARE INTV >11/09/04 >3 zzzz,zzzzzzzzzzzzz 4757 AETNA INTV >11/04/02 >4 aaaaa,aaaaaaaaa 4149 BLUE CROSS/BLUE S 118881 INTV >11/04/02 > > > Enter ?? for more actions > (Process Entry) (Expand Entry) (Sort List) > (Reject Entry) (Add Entry) X (Exit) >Select Action: Quit// > > >Any suggestions? > >Thanks in advance, >Madhavi Bagepalli > >_________________________________________________________________ >Don't just search. Find. Check out the new MSN Search! >http://search.msn.click-url.com/go/onm00200636ave/direct/01/ > > > >------------------------------------------------------- >This SF.Net email is sponsored by: >Sybase ASE Linux Express Edition - download now for FREE >LinuxWorld Reader's Choice Award Winner for best database on Linux. >http://ads.osdn.com/?ad_id=5588&alloc_id=12065&op=click >_______________________________________________ >Hardhats-members mailing list >[EMAIL PROTECTED] >https://lists.sourceforge.net/lists/listinfo/hardhats-members > > >------------------------------------------------------- >This SF.Net email is sponsored by: >Sybase ASE Linux Express Edition - download now for FREE >LinuxWorld Reader's Choice Award Winner for best database on Linux. >http://ads.osdn.com/?ad_idU88&alloc_id065&op=click >_______________________________________________ >Hardhats-members mailing list >[EMAIL PROTECTED] >https://lists.sourceforge.net/lists/listinfo/hardhats-members _________________________________________________________________ Don't just search. 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