Run a repair within Word, under Help I think its called Detect and Repair...
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Brian Weeden Sent: Monday, January 21, 2008 1:40 PM To: hwg Subject: [H] Word keeps crashing Just started a couple days ago. When I launch Word 2003 either from command line, shortcut, or by double-clicking a doc file it immediately presents a crash screen. If I tell it to load in safe mode it works fine. Otherwise it just keeps on crashing. I did some googling and it turns out this could have several problems. One is a corrupt Normal.dot, the default template file. So I deleted it and presto Word loaded fine. But when I closed Word it created a new Normal.dot and then went back to it's crashing behavior again. So the problem has to be deeper. Another article mentioned it might be caused by bad temp files so I nuked all of those. A third article mentioned disabling any global templates and com add-ins that are present in the C:\Documents and Settings\ username\Application Data\Microsoft\Word\Startup folder. I checked and nothing there. I can run Word with the wordwin.exe /a command just fine now but I'm still bugged by what might have been the root cause. Any suggestions? The only thing I can think is that the Adobe toolbars that keep popping up (even though I tell them not to) are the cause. These are the Contribute and ScanSoft PDF toolbars. I found out how to disable the Contribute toolbar but it didn't help. As soon as Word wrote the new Normal.dot it started crashing again. -- Brian Weeden Technical Consultant Secure World Foundation
