Gary,
I can certainly appreciate your focus. But, perhaps, somehow you are not
seeing the grief many of us "new2ATT.net" folks now see now that ATT
seems to use Yahoo as their "mail service provider."
Yes, I do understand a trial of OE. It is part of XP. I fully expect it
to work perfectly; just because it is a MS product. No different than
using some flavor of Outlook which ATT fully supports and has told me to
use. I suppose that since I only spend ~$1020/yr for ATT's 2-wire CU
services for phone and dsl, I do not have much of a voice. Fair call.
Additionally, after some 7 hours on the Mozilla/ThunderBird forums
(thanks Neil!), I find that this recent ATT change of "mail service
provider" has caused the same troubles with users of PACBELL.net,
SBCglobal.net, and, now with BellSouth.net (me). The consensus within
the TBird community is that ATT has REQUIRED new POP and SMTP settings
that for some reason ATT servers do not play nice with (yet?). Like the
SSL business. I have some workarounds. For the most part, I am now
working. All I need to fix now is sending attachments outbound. This
could be my ESET A/V, and, I know how to test this; but, I still have
more study to do.
Please, thank you for all your replies. I never wished to get into the
guts of POP and SMTP servers. I thought these devices were like other
standards. Apparently not; so I read now.
I am still reading.
Best,
Duncan
Gary VanderMolen wrote:
The best way to find out if the problem is your email client or the service
provider is to try a different client. Most PCs have OE available for
testing purposes.
I assure you if AT&T was having widespread email issues I'd know about it.
I have had AT&T DSL/email for the past eight years, and it has been
trouble-free for me.
Gary VanderMolen, MS-MVP (Mail)
--------------------------------------------------
From: "maccrawj" <maccr...@gmail.com>
No, he's asking for support of WHY standard RFC compliant software has
issues with their service and that IS a valid support request. A
better analogy would be asking the cable co why a standard TV can't
get one of their channels and the reason is some trickery that
requires a more brain dead set made by their favorite tv company.
All this crap about we don't support x is BS. They may not no exactly
how to setup a given client but should simply point customers to the
key info and be prepared when the SERVER they chose to use doesn't
play nice with the mainstream software.
Bottom line is they all want us on webmail because there is no need to
support setting that up. I'd do gmail web in a pinch, but certainly
not my normal method given I can POP or IMAP in.