And I forgot to mention, he still has dial-up (AOL).....
On Thu, Oct 1, 2009 at 1:18 PM, Steve Tomporowski <didym...@gmail.com> wrote: > Ya gotta remember the total incompetence at the other end. I don't > think they can handle it. Dennis hired a guy to install the Office I > sent him. > > Steve > > On Thu, Oct 1, 2009 at 11:47 AM, Bino Gopal <binogo...@hotmail.com> wrote: >> Why not use something for remote access: Remote Desktop/Terminal Services, >> VNC, or GoToMyPC/GoToMeeting in the meantime...? >> >> BINO >> >> >> -----Original Message----- >> From: hardware-boun...@hardwaregroup.com >> [mailto:hardware-boun...@hardwaregroup.com] On Behalf Of Steve Tomporowski >> Sent: Thursday, October 01, 2009 8:13 AM >> To: The Hardware List >> Subject: [H] Help needed in Boca Raton, FL >> >> Just querying if there is a group member in the Boca Raton, FL area >> that would be able to handle a software issue for a friend of mine. >> I've tried helping via phone (I'm in CT), but neither my buddy, Dennis >> nor the hired PC 'specialist' seem to be able to do some very simple >> tasks. >> >> First off, Dennis is a Jewish Lawyer working in Boca. He only does >> Condo Associations and doesn't really want to get involved in the >> dirtier side of lawyerdom. He is also perfectly helpless when it >> comes to PCs. His hired PC help, a guy unfortunately named Steve, was >> having problems with simple tasks like finding a file to send me. >> >> Okay, to the problem: The last time Dennis bought a word processor >> was in 1988 (yes, you read that right). He bought PFS: Professional >> Write (upgrading from the PFS: Write that he bought in 1986). He had >> someone upgrade him, so that he is now on WinXP. The problem with >> Professional Write is that it is a DOS program with a limited number >> of old printers it will print to. You guessed it, his old printer >> died. He has a new printer, but it will not work with Professional >> Write. All his legal documentation is in Prof Write. >> >> I sent him Office 2003 and he installed it, however, nobody there was >> able to copy from Prof Write to Word. Also, they were not able to >> find where his Prof Write files were to send me one to work on. I had >> discovered a program called FileMerlin which is supposed to be able to >> convert from Prof Write to Word, but if they can't find his files, >> they can't even try to use it. >> >> This has gotten to be very frustrating coupled with the fact that >> 'Steve' has lost interest in even doing something, while Dennis is >> still clueless (at least he admits it...) >> >> So, this may be a very simple solution, however, it's a little too >> long of a trip for me for a PC fix. This would most likely, given the >> lack of skill onsite, require a visit. I don't know what Dennis is >> willing to pay for help but if someone would want to give him a hand, >> I'll give you his number and you can negotiate. Just make sure you >> tell him I sent you. >> >> Otherwise, I figure I'll just wait until he really decides to do >> something....;-) >> >> Thanks....Steve >> >> >
