I'm gonna go out on a limb here and say ... if he's living in BOCA he has enough money to solve the situation :)
On Thu, Oct 01, 2009 at 01:18:56PM -0400, Steve Tomporowski wrote: > Ya gotta remember the total incompetence at the other end. I don't > think they can handle it. Dennis hired a guy to install the Office I > sent him. > > Steve > > On Thu, Oct 1, 2009 at 11:47 AM, Bino Gopal <binogo...@hotmail.com> wrote: > > Why not use something for remote access: Remote Desktop/Terminal Services, > > VNC, or GoToMyPC/GoToMeeting in the meantime...? > > > > ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?BINO > > > > > > -----Original Message----- > > From: hardware-boun...@hardwaregroup.com > > [mailto:hardware-boun...@hardwaregroup.com] On Behalf Of Steve Tomporowski > > Sent: Thursday, October 01, 2009 8:13 AM > > To: The Hardware List > > Subject: [H] Help needed in Boca Raton, FL > > > > Just querying if there is a group member in the Boca Raton, FL area > > that would be able to handle a software issue for a friend of mine. > > I've tried helping via phone (I'm in CT), but neither my buddy, Dennis > > nor the hired PC 'specialist' seem to be able to do some very simple > > tasks. > > > > First off, Dennis is a Jewish Lawyer working in Boca. ?He only does > > Condo Associations and doesn't really want to get involved in the > > dirtier side of lawyerdom. ?He is also perfectly helpless when it > > comes to PCs. ?His hired PC help, a guy unfortunately named Steve, was > > having problems with simple tasks like finding a file to send me. > > > > Okay, to the problem: ?The last time Dennis bought a word processor > > was in 1988 (yes, you read that right). ?He bought PFS: Professional > > Write (upgrading from the PFS: Write that he bought in 1986). ?He had > > someone upgrade him, so that he is now on WinXP. ?The problem with > > Professional Write is that it is a DOS program with a limited number > > of old printers it will print to. ?You guessed it, his old printer > > died. ?He has a new printer, but it will not work with Professional > > Write. ?All his legal documentation is in Prof Write. > > > > I sent him Office 2003 and he installed it, however, nobody there was > > able to copy from Prof Write to Word. ?Also, they were not able to > > find where his Prof Write files were to send me one to work on. ?I had > > discovered a program called FileMerlin which is supposed to be able to > > convert from Prof Write to Word, but if they can't find his files, > > they can't even try to use it. > > > > This has gotten to be very frustrating coupled with the fact that > > 'Steve' has lost interest in even doing something, while Dennis is > > still clueless (at least he admits it...) > > > > So, this may be a very simple solution, however, it's a little too > > long of a trip for me for a PC fix. ?This would most likely, given the > > lack of skill onsite, require a visit. ?I don't know what Dennis is > > willing to pay for help but if someone would want to give him a hand, > > I'll give you his number and you can negotiate. ?Just make sure you > > tell him I sent you. > > > > Otherwise, I figure I'll just wait until he really decides to do > > something....;-) > > > > Thanks....Steve > > > > -- Bryan G. Seitz
