Steve,
I get it. You have a hot button. Fine. I'd be on the email, phone, whatever, if the replacement ups is still doing the same sh*t!
Who knows? Maybe you got somebody else's bad ups back. I mean stuff happens.

I know not much about CyberPower. I'm still looking at them. They read well, but, I'm not ready to drop their kinda dollars yet. Fine, just call me a dweeb. I've given up on tripp-lite, junk! JMHO.

I'll say this straight out! I do not trust any 'user reviews' on newegg or amazon. Period. I know how they can be faked. And, I refuse to try and track down someone who wrote a really 'good' review. I am still waiting for Cyber Power to prove/discuss how they believe they supply 'sinisoidal' AC power. I have seen nothing in the past 3 years. But, I check in from time to time to look for updates. None yet. Yes, this is a personal itch for me! I admit this. I'm just not ready to test/try out Cyber PowerATM.

Yes, I get that full sine AC is tough to do, but, I would have thought that by 2013 somebody could step up and just do it. Maybe my wish is still 'rocket science' but, I am suspicious. Can't say yea or ney. Maybe Cyber Power is worth a look. YMMV.
Best,
Duncan

Best,
Duncan

On 10/12/2013 15:46, Steve Tomporowski wrote:
Since the subject has been brought up, what's a good company/UPS to get? Right now I have two of the APC Back-ups line (XS 1000 and XS 1300). The XS 1300 has had a problem with USB from day one, so I'm not impressed with APC hardware, but I have experienced good customer service from them. They replaced the XS 1300 once, however, it still exhibits the same problem, dropping out and not detected. And, of course, the website blames every but the UPS itself (and the phase of the moon).

Looking at Amazon and Newegg, I've noticed that Cyberpower gets high marks, much higher than APC, but there are also complaints on their customer service.

Experiences?

Thanks...Steve


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