Hmmm, I guess it has been on the power brick b/c it's been on the desk or in my lap in the living room...and hmmmm, to be clear I wasn't using that power brick for a while, but instead using the one that came with the laptop from MSI which is much smaller and portable-so I usually take that one with me...I don't remember the exact date I started using the 3rd party one (pwr-plus.com)...I never thought of the charger causing issues...and it's so intermittent...guess I could switch back to using the OEM one and see if the lockups stop...
Nothing I can check in Windows to see if there's more info about this? Weird power spikes/surges? Any third party tools I can run? Physical instrumentation I can use to check? Not much of an EE myself unfortunately... Btw, I do see some weird processor speed limitation messages in the Event Viewer...don't think they're related but anyone know what this is about?! Shows up as Level: Warning, Source: Kernel-Processor-Power (MS-Win-K-P-P), Event ID: 37, Task category: (7) -The speed of processor 0 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 1 seconds since the last report. I have 8 of those messages, one for each core, 0-7 after every restart...maybe that's causing the random lockups and I need to fix that maybe...? BINO -----Original Message----- From: Hardware [mailto:hardware-boun...@lists.hardwaregroup.com] On Behalf Of Steve Tomporowski Sent: Thursday, July 6, 2017 11:55 AM To: hardw...@lists.hardwaregroup.com Subject: Re: [H] Help! Bino MSI Win10 Pro laptop random lockup issues Was it on the power brick every time it locked up? Does it lock up when you are only on battery? On 7/6/2017 2:49 PM, Bino Gopal wrote: > Doubt it's heat-while it has a 1060 in it I wasn't using it for gaming *any* > of those times, and there were plenty of times I was running Mad Max at > 1080p, and a couple times at 4k even and I could hear the fans spin up and it > def get hot, but it never had problems then...in fact, when I had the two > issues in quick succession on 6/22 it was in my lap on a tray and I had a fan > blowing on it and I thought it was b/c I got it too cold or something like > that actually...! > > Power...it's been plugged into the same third party power block that Xoticpc > sold me with the laptop (thing is massive) and it was on my desk the other > times...I just leave it plugged in and on so it stays fully charged...are you > thinking surges? It's plugged into a strip... > > Any other ideas anyone? :P > BINO > > > -----Original Message----- > From: Hardware [mailto:hardware-boun...@lists.hardwaregroup.com] On > Behalf Of Joe User > Sent: Thursday, July 6, 2017 4:45 AM > To: hardw...@lists.hardwaregroup.com > Subject: Re: [H] Help! Bino MSI Win10 Pro laptop random lockup issues > > Heat or Power? > > > On 7/5/2017 7:39 PM, Bino Gopal wrote: >> Hey guys, really hoping someone has the trick to solve this here... >> >> Got a new latest and greatest MSI gaming laptop (GS73VR 7RF) with Win10 Pro >> a couple months ago from XoticPC who did a couple customizations for >> me-received 3/15/17. I thought last month that it started locking up on >> me-no response except if I hold the power button down and shut it off and >> then power it up. >> >> It started happening more frequently a couple weeks ago when it did this 4x >> in the same week! I contacted XoticPC, who said to just restore the OS-but >> I haven't really installed that much and would rather figure out the problem >> (if I can) before I reinstall and run into it again. >> Interestingly after the second lockup on 6/22 which happened only 3 mins >> after the first one that day, the second one on 6/26 happened only 6 seconds >> after boot if I'm reading these timestamps right...though I didn't notice >> until the next day, which is when I rebooted. >> >> Anyway, any ideas? Anyone seen this before? Any help or suggestions much >> appreciated! >> >> >> >> BINO >>