To help the co-op avoid ending up in debt because of members who 
disappear without notice, our Board of Directors has voted to accept the 
new payment policy detailed here:
    http://wiki.hcoop.net/MemberDues

As a supplement to the information on that page, we also want to 
announce that we're making the month of March a grace period, when we 
won't cut off service for members who are eligible for such treatment 
under the new policy but not the old.  If your balance was negative even 
under the old policy, though, be prepared for your account to be 
disabled soon.

I'm just about to start a manual run of our payment reminder robot, 
which will send personalized e-mails to everyone who is within two 
months of having a negative balance under the new policy.  This robot 
will then resume running automatically at the start of every month.

Please direct discussion about the policy change to the hcoop-discuss 
mailing list.

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