On 15 nov 2010, at 22:05, Bas van der Vlies wrote: > > On 15 nov 2010, at 18:36, Eystein Måløy Stenberg wrote: > >> The link on .com is for help requests from commercial support customers. >> This is different from reporting bugs in the software (bug.cfengine.com). >> >> If you would like to buy commercial support, with help from Cfengine >> professionals and a minimum response time, see >> http://www.cfengine.com/pages/contactUs >> >> --Eystein >> > > Thanks again for the info. So there a are 2 bug trackers. One on cfengne,com > (commercial) and one cfengine.org that does a redirect to bug.cfengine.com. > Can this not be clearer that the one on cfengine.com is for commercial users > and maybe a side note for other users use the system on cfengine.org. It was > very confusing for me that i could not login with my cfengine.com > credentials (that i need else i can not report a bug or patch) on the > commercial bug tracker. >
Now i think about it the username is tight to a support contract. when i login you see that i have no support contract so my bug/patch has no response time constrain. So why the difference? -- Bas van der Vlies [email protected] _______________________________________________ Help-cfengine mailing list [email protected] https://cfengine.org/mailman/listinfo/help-cfengine
