Nice change to the docs! Thanks! Much clearer now.

On Mon, Oct 12, 2009 at 3:58 PM, Jim Gilliam <j...@gilliam.com> wrote:
> It never occurred to me that the unlimited bundles were a backup strategy.
> It's probably because the resources form says "nightly backup soon" - which
> indicates that bundles aren't backup, and that backup isn't available yet.
>
> People tend to keep a rolling 7 days of db backup, at least I do.  Having
> that as like a $5/mo option, separate from single bundle or unlimited
> bundles, would probably be used a lot.  If the heroku costs are pretty much
> just S3, having it super cheap (or even free) if you supply your own S3,
> would be awesome.
>
> Jim
>
> On Mon, Oct 12, 2009 at 10:36 AM, Oren Teich <o...@heroku.com> wrote:
>>
>> Coincidentally, we've been working on documenting our security
>> policies (both how we treat your data as well as how we protect it).
>> This Danger/MS kerfufle shows me I can't get it out soon enough.
>>
>> In brief, there's two different aspects to this.
>>
>> 1) protection we provide.  We provide disaster recovery of all data.
>> All database data is stored in a Raid 10 configuration.  This provides
>> us a huge amount of resiliancy in case of individual hardware failure
>> on Amazon's side.  In addition, all data in the database is backed up
>> once every 24 hours to Amazon S3.  These backups are stored in
>> different availability zones to ensure no SPOF (single point of
>> failure).  The backups are provided for disaster recovery only at this
>> time - they are not there to help individual application developers
>> recover.  This is mostly due to process, not capability.  We're
>> backing up the data in aggregate, so it's a few minutes of work to
>> restore an entire DB, but a few hours of work to restore an individual
>> app.
>>
>> 2) Protection we enable.  Bundles are the best way for an individual
>> app owner to backup their entire app - git, database, etc.  These
>> enable you to either store the data on our S3 account (with unlimited
>> bundles), or download them to your local machine.  One common pattern
>> is to have cron on your mac automatically capture them for you and
>> download the next day.  We've had surprisingly little adoption of the
>> unlimited_bundles add-on, and also not too much feedback on how we can
>> specifically improve the experiece.  One obvious way would be to auto-
>> capture at a regular time, perhaps as part of the cron addon.
>>
>> Oren
>>
>> On Oct 12, 2009, at 6:11 AM, Chap wrote:
>>
>> >
>> > I'm sure we've all heard the news of Danger/MS loosing all their
>> > sidekicker's data.
>> >
>> > Which gets me thinking, what are you guys doing for backup? The
>> > bundles seem cool, but it would be nice if there was some automated
>> > way of creating them and downloading them on a regular basis. Not that
>> > I don't trust the cloud...
>> >
>> >
>> > >
>>
>>
>>
>
>
> >
>

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