I run a few big apps on Heroku that average 2-3 million requests a day
with a peak around 30M requests a day. We've used 100 dynos + 8 EC2
machines as part of our system, so I'd call it a "real" app.

Thus far we havent had any issues with Heroku's performance OR
support. Compared to some other vendors (such as EY) their support has
been awesome and platform rock solid. A few of the Heroku guys even
reached out on IM to resolve issues asap, so they make themselves
accessible IF you are offsetting the support expense with a paid
product. The problem is that the majority of their 80K apps are people
running toy apps with a free single dyno who expect immediate
assistance then go complain on Twitter when they don't get it. We've
never waited more than an hour to get a response for an urgent ticket.
Furthermore, we've seen < 2 hours of downtime in the past 9 months as
a result of Heroku issues. At risk of sounding like a fanboy, Heroku
has saved me a huge amount of time and money and will be hosting my
apps for the foreseeable future.

- Michael Dwan


On Sep 16, 7:59 pm, "A. M." <avenuemag...@gmail.com> wrote:
> Hey - I'm just saying. I like Heroku a lot. Heroku is good for some things -
> like blogging, simple applications where you want to reach a wide audience.
>
> So yea.
>
> On Thu, Sep 16, 2010 at 6:53 PM, Julio Cesar Ody <julio...@gmail.com> wrote:
>
>
>
>
>
> > LOL.
>
> > Had been a while I hadn't seen a troll that huge. Either that, or my
> > sarcasm meter is impaired.
>
> > On Fri, Sep 17, 2010 at 11:52 AM, A. M. <avenuemag...@gmail.com> wrote:
> > > forget about using Heroku and Ruby on Rails for serious applications. If
> > you
> > > want serious - go after a language that has very little documentation
> > online
> > > - like Python. better yet - go after a language that is enterprise, like
> > > Java.
>
> > > On Thu, Sep 16, 2010 at 2:20 PM, Derek Lei <derek...@gmail.com> wrote:
>
> > >> +1 to Richard's points.
>
> > >> On Thu, Sep 16, 2010 at 1:47 PM, Richard Conroy <
> > richard.con...@gmail.com>
> > >> wrote:
>
> > >>> On Thu, Sep 16, 2010 at 9:06 PM, Mike <mikel...@gmail.com> wrote:
>
> > >>>> Maybe I'm just frustrated right now, what are others' thoughts on
> > this?
>
> > >>> Well you are at a price point where you can shop around. Nobody does
> > >>> serious comparison between the various Rack based cloud computing
> > >>> offerings, but they are out there, and if anything, the constraints
> > >>> involved
> > >>> in migrating to Heroku make it pretty easy to move off Heroku.
> > >>> There is not much discussion of alternatives, but if I was paying that
> > >>> kind of money and had my services totally locked out for so long, I
> > >>> would be pretty pissed.
> > >>> --
> > >>>http://richardconroy.blogspot.com|http://twitter.com/RichardConroy
>
> > >>> --
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> > > --
> > > Artist @ Avenue Magpie
>
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> > --
> >http://awesomebydesign.com
>
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> --
> Artist @ Avenue Magpie

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