Heroku bills by the hour (even on add-ons). Why not turn it on, log your error, 
and then disable it? 

If the error is on Heroku's side you can then go back to them ask for a logging 
refund (not that they have to, but so far they have been very reasonable). 

-- 
Scott Watermasysk
Founder, KickoffLabs
Launch your dream in 60 seconds!
http://www.kickofflabs.com

On Wednesday, July 20, 2011 at 10:54 AM, Daniele wrote:

> Hi joshmckin,
> thank you very much for the support.
> I have tried to replicate the problem locally but I have found no
> error yet.
> I'm thinking a way to save the log realtime so I can parse it
> searching for the problem; the "advance" logging addon is out of my
> budget.
> 
> On 20 Lug, 15:58, joshmckin <joshmc...@gmail.com (http://gmail.com)> wrote:
> > I've had a similar issue, since the application is crashing any system
> > built into the application for logging is crashing with it. New relic
> > can sometimes catch it but not always. Your best bet is build an
> > environment locally similar to Heroku (Nginx/Thin) and see if you can
> > replicate the error. For us it turned out Mysql2 gem was throwing
> > exceptions that would kill EventMachine and therefore kill Thin. Since
> > Thin was giving up its ghost, the logger would not record the
> > exception, once we were able to patch Mysql2 we were able to get to
> > the root exception.
> 
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