Jason --

You are the best!  I really appreciate you taking the time to explain this
to me, a veritable newbie.

Thanks,
Jen

On Mon, Nov 28, 2016 at 7:53 AM, Jason Fleetwood-Boldt <t...@datatravels.com
> wrote:

> *Heroku does not provide a DNS service.*
>
> You cannot use a traditional DNS service with Heroku, as you said, because
> of the non-permanent IP addresses.
>
> For you, you have two basic options:
>
> 1. Set up a Forwarding domain on GoDaddy. (In this case you keep GoDaddy
> as your primary name server-- every domain *must* have a Primary domain
> name servers). Here, you will want to leave everything as default on
> GoDaddy and set up a CNAME record from your www subdomain to point to the
> domain Heroku assigns to your app (like xyz.herokuapp.com or
> xyz.herokussl.com).
>
> Important: This will not work on the root domain. (That is, if someone
> types in your domain without the "www"). To achieve this, you will need to
> create a Forwarding setup, which can be done inside of GoDaddy, so that
> someone who types http://example.com will get redirected to
> http://www.example.com
>
> *More important*: This root-domain forwarding *will not work if the user
> types in https* instead of *http* on the root domain. (https://example.com).
> It won't work and you can't get it to work. It will never work. You might
> as well just beat your fists against a wall. It is unsupported by GoDaddy +
> Heroku at this time -- you cannot achieve that do not try and do not ask
> them, they cannot help you. It is *not possible* using only GoDaddy and
> Heroku. (That is, I am speaking specifically about SSL at the root-domain
> -- that is specifically impossible.)
>
> 2. If you really want need SSL at the root domain (which is common, as
> without it your users may https://example.com in their browser and be met
> with a message that your site cannot be found), you need to use a
> specialized DNS provider. The only one I know of that currently offers this
> specialized service is DNSimple. We use them and are very happy with them.
> With DNSimple, you will then set GoDaddy to use DNSimple's name servers,
> and DNSimple will then be your primary domain name server. As well, they
> have a special (and magic) service to support SSL at the root domain (as
> explained is impossible with GoDaddy+Heroku only). This is unique in the
> industry and I know of no other DNS provider who offers this special
> service.
>
> Good luck!
>
> -Jason
>
>
>
>
> On Nov 25, 2016, at 8:27 PM, Jennifer Abella <jennifermabe...@gmail.com>
> wrote:
>
> Help! I'm so new to developing and deploying an app and somehow deleted my
> nameservers on godaddy.com earlier today and need to undo that.  Where
> can I get the nameserver information for Heroku? GoDaddy says they cannot
> help me without the nameserver info or the IP address, which I've read you
> can't really get with Heroku because everything gets moved around.
>
> Thanks,
> Jen
>
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> Jason Fleetwood-Boldt
> t...@datatravels.com
> http://www.jasonfleetwoodboldt.com/writing
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