To those of you who wrote in support of my comments, thank you sincerely. To the Company's credit, I did receive a call of apology and a listening ear concerning the ongoing problems associated with the dispensers. I sincerely hope they understand the frustration that such a problem can cause. I want to state that I really do like the Benchmark Ultra, but the instrument is only as good as the individual parts. Based on many private responses that I received, I think that dispenser failure is probably being vastly underreported. I can only hope that a moment's indiscretion on their part will lead to a more open dialogue in their company concerning a true solution to this problem.
Terri L. Braud, HT(ASCP) Anatomic Pathology Supervisor Laboratory Holy Redeemer Hospital 1648 Huntingdon Pike Meadowbrook, PA 19046 ph: 215-938-3689 fax: 215-938-3874 Care, Comfort, and Heal _______________________________________________ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet
