On Tue, Jul 26, 2011 at 12:01 AM, Fletcher Dunn <fletch...@valvesoftware.com
> wrote:
>
> I believe this dates all the way back to the days of HL1...Quake...?  In
> any case, no it wasn't me.  If I locate the person responsible, I'll make
> sure and pass on your question.  I fear that they will be quite devastated.
>  But perhaps they will be able to explain why they weren't able to create
> the incredible amount of value for customers as they did, in a less kludgey
> way.
>
server admins aren't customers since they don't give you any money, but
still are valuable stakeholders..
We are asking for more attention to us, and more quality in your releases as
regards server performance and stability.
It isn't acceptable we have to constantly babysit the servers (this happens
only to TF2, and sometimes to CSS, among all the servers we host) and be
almost sure that any new update will result in A LOT of troubles for the
next few days, until valve releases a fix that often.is a dirty workaround
that partially fix it.
Please improve your release process
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