On 8/2/11 11:39 AM, "Nick Hilliard" <n...@inex.ie> wrote:

>On 02/08/2011 13:28, Keith Moore wrote:
>> A different idea is that the firewall always work in a very minimal mode
>> by default (e.g. it passes no traffic, or maybe only outgoing port 80
>> traffic, but its configuration interface is enabled for the internal
>> ports) so that the user must configure it in order to get it to do
>> anything useful.
>
>Each support call into a support centre costs money, and if you scale it
>up, any user that ends up calling support is basically losing money for
>the
>ISP.  Yes, margins are that thin.
[jjmb] +1
>
>Building a firewall that almost guarantees that an end-user will need to
>open a support call is both useless to the end-user and financially
>harmful
>to a service provider.  There is no point whatsoever in doing this - it
>adds pointless complexity with no measurable return.
[jjmb] conversely building a firewall that exposes the provider will also
cost in some way shape or form.
>
>If you want to build a router suitable for Keith Moore, then go out and
>customise a WRT54G, or hack a soekris into shape.  But don't assume that
>most end-users have either the interest or the capability to work out a
>good quality security policy for themselves because by-and-large, they
>don't.
[jjmb] advanced users should buy advance routers so they can do advanced
things.
>
>Nick
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