My experience with HP Tech support has almost always been a big disapointment. 
Most of 
the time I know more than they do.

However, I recently bought a Z3100 and support for it is fabulous. I suspect 
that your 
support experience may be dependent on how much your product costs.

--- In [email protected], "john dean" <[EMAIL PROTECTED]> 
wrote:
>
> What have you guys experienced in regard to HP tech support on large 
> format inkjet printers? I'm researching all this and much of what I 
> have heard is not encouraging. I've also heard about a lot more 
> mechanical falures due do substandard parts than with Epson machines. 
> Is that accurate? These two issues are my biggest concerns. The 
> features I want are all there, what I worry about is durability and 
> good tech support if I need it.
> 
> john
>



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