Daryl, Do you have Ghostscript installed? >From the log file: E [21/Jul/2006:14:42:09 -0400] Unable to convert file 0 to printable format forjob 21! I [21/Jul/2006:14:42:09 -0400] Hint: Do you have ESP Ghostscript installed? D [21/Jul/2006:14:42:09 -0400] CancelJob: id = 21
Raghu -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Daryl Sent: Friday, July 21, 2006 11:47 AM To: hplip-help@lists.sourceforge.net Subject: Re: [Hplip-help] HP Deskjet 3930 won't print Aaron. Sorry, no IM. I'm doing this as good as I can in between going to work. Don't feel rushed on account of me. Heres my log files... By the way, if you want me to reinstall my system I will. That doesn't bother me. Thats the one part I am good at. debian:/home/daryl# tail -f /var/log/messages Jul 21 14:01:28 localhost pppd[3517]: PAP authentication succeeded Jul 21 14:01:28 localhost kernel: PPP BSD Compression module registered Jul 21 14:01:28 localhost kernel: PPP Deflate Compression module registered Jul 21 14:01:28 localhost pppd[3517]: local IP address 63.144.100.128 Jul 21 14:01:28 localhost pppd[3517]: remote IP address 216.206.150.13 Jul 21 14:01:39 localhost gconfd (daryl-3587): starting (version 2.8.1), pid 3587 user 'daryl' Jul 21 14:01:39 localhost gconfd (daryl-3587): Resolved address "xml:readonly:/etc/gconf/gconf.xml.mandatory" to a read-only configuration source at position 0 Jul 21 14:01:39 localhost gconfd (daryl-3587): Resolved address "xml:readwrite:/home/daryl/.gconf" to a writable configuration source at position 1 Jul 21 14:01:39 localhost gconfd (daryl-3587): Resolved address "xml:readonly:/etc/gconf/gconf.xml.defaults" to a read-only configuration source at position 2 Jul 21 14:28:44 localhost -- MARK -- ------------------------------------------------------------------------ ------------------------------------------------------------------------ ----------------- debian:/home/daryl# tail -f /var/log/cups/error_log D [21/Jul/2006:14:41:10 -0400] ReadClient: 8 POST /printers/ HTTP/1.1 D [21/Jul/2006:14:41:10 -0400] ProcessIPPRequest: 8 status_code=1 D [21/Jul/2006:14:41:10 -0400] CloseClient: 8 D [21/Jul/2006:14:41:10 -0400] AcceptClient: 8 from localhost:631. D [21/Jul/2006:14:41:10 -0400] ReadClient: 8 POST / HTTP/1.1 D [21/Jul/2006:14:41:10 -0400] ProcessIPPRequest: 8 status_code=1 D [21/Jul/2006:14:41:10 -0400] CloseClient: 8 D [21/Jul/2006:14:41:46 -0400] CloseClient: 5 D [21/Jul/2006:14:41:48 -0400] Closing client 7 after 300 seconds of inactivity... D [21/Jul/2006:14:41:48 -0400] CloseClient: 7 D [21/Jul/2006:14:42:08 -0400] AcceptClient: 5 from localhost:631. D [21/Jul/2006:14:42:08 -0400] CloseClient: 5 D [21/Jul/2006:14:42:08 -0400] AcceptClient: 5 from localhost:631. D [21/Jul/2006:14:42:08 -0400] ReadClient: 5 POST /printers/ HTTP/1.1 D [21/Jul/2006:14:42:08 -0400] ProcessIPPRequest: 5 status_code=1 D [21/Jul/2006:14:42:08 -0400] AcceptClient: 7 from localhost:631. D [21/Jul/2006:14:42:08 -0400] CloseClient: 5 D [21/Jul/2006:14:42:08 -0400] ReadClient: 7 POST /printers/ HTTP/1.1 D [21/Jul/2006:14:42:08 -0400] ProcessIPPRequest: 7 status_code=1 D [21/Jul/2006:14:42:08 -0400] AcceptClient: 5 from localhost:631. D [21/Jul/2006:14:42:08 -0400] CloseClient: 7 D [21/Jul/2006:14:42:08 -0400] ReadClient: 5 POST /classes/ HTTP/1.1 D [21/Jul/2006:14:42:08 -0400] ProcessIPPRequest: 5 status_code=1 D [21/Jul/2006:14:42:08 -0400] AcceptClient: 7 from localhost:631. D [21/Jul/2006:14:42:08 -0400] CloseClient: 5 D [21/Jul/2006:14:42:08 -0400] ReadClient: 7 POST /printers/ HTTP/1.1 D [21/Jul/2006:14:42:08 -0400] ProcessIPPRequest: 7 status_code=1 D [21/Jul/2006:14:42:08 -0400] CloseClient: 7 D [21/Jul/2006:14:42:08 -0400] AcceptClient: 5 from localhost:631. D [21/Jul/2006:14:42:08 -0400] ReadClient: 5 POST /printers/ HTTP/1.1 D [21/Jul/2006:14:42:08 -0400] ProcessIPPRequest: 5 status_code=1 D [21/Jul/2006:14:42:08 -0400] CloseClient: 5 D [21/Jul/2006:14:42:09 -0400] AcceptClient: 5 from localhost:631. D [21/Jul/2006:14:42:09 -0400] ReadClient: 5 POST / HTTP/1.1 D [21/Jul/2006:14:42:09 -0400] ProcessIPPRequest: 5 status_code=0 D [21/Jul/2006:14:42:09 -0400] ReadClient: 5 GET /printers/HP3930.ppd HTTP/1.1 D [21/Jul/2006:14:42:09 -0400] SendFile: 5 file=7 D [21/Jul/2006:14:42:09 -0400] AcceptClient: 7 from localhost:631. D [21/Jul/2006:14:42:09 -0400] ReadClient: 7 POST /printers/HP3930 HTTP/1.1 D [21/Jul/2006:14:42:09 -0400] print_job: auto-typing file... D [21/Jul/2006:14:42:09 -0400] print_job: request file type is application/postscript. D [21/Jul/2006:14:42:09 -0400] check_quotas: requesting-user-name = 'daryl' D [21/Jul/2006:14:42:09 -0400] print_job: requesting-user-name = 'daryl' D [21/Jul/2006:14:42:09 -0400] Adding default job-sheets values "none,none"... I [21/Jul/2006:14:42:09 -0400] Adding start banner page "none" to job 21. I [21/Jul/2006:14:42:09 -0400] Adding end banner page "none" to job 21. I [21/Jul/2006:14:42:09 -0400] Job 21 queued on 'HP3930' by 'daryl'. D [21/Jul/2006:14:42:09 -0400] Job 21 hold_until = 0 D [21/Jul/2006:14:42:09 -0400] StartJob(21, 0x809b780) D [21/Jul/2006:14:42:09 -0400] StartJob() id = 21, file = 0/1 E [21/Jul/2006:14:42:09 -0400] Unable to convert file 0 to printable format forjob 21! I [21/Jul/2006:14:42:09 -0400] Hint: Do you have ESP Ghostscript installed? D [21/Jul/2006:14:42:09 -0400] CancelJob: id = 21 D [21/Jul/2006:14:42:09 -0400] ProcessIPPRequest: 7 status_code=0 D [21/Jul/2006:14:42:09 -0400] CloseClient: 7 D [21/Jul/2006:14:42:10 -0400] AcceptClient: 7 from localhost:631. D [21/Jul/2006:14:42:10 -0400] ReadClient: 7 POST /printers/ HTTP/1.1 D [21/Jul/2006:14:42:10 -0400] ProcessIPPRequest: 7 status_code=1 D [21/Jul/2006:14:42:10 -0400] CloseClient: 7 D [21/Jul/2006:14:42:10 -0400] AcceptClient: 7 from localhost:631. D [21/Jul/2006:14:42:10 -0400] ReadClient: 7 POST /classes/ HTTP/1.1 D [21/Jul/2006:14:42:10 -0400] ProcessIPPRequest: 7 status_code=1 D [21/Jul/2006:14:42:10 -0400] CloseClient: 7 D [21/Jul/2006:14:42:10 -0400] AcceptClient: 7 from localhost:631. D [21/Jul/2006:14:42:10 -0400] ReadClient: 7 POST /printers/ HTTP/1.1 D [21/Jul/2006:14:42:10 -0400] ProcessIPPRequest: 7 status_code=1 D [21/Jul/2006:14:42:10 -0400] CloseClient: 7 D [21/Jul/2006:14:42:10 -0400] AcceptClient: 7 from localhost:631. D [21/Jul/2006:14:42:10 -0400] ReadClient: 7 POST / HTTP/1.1 D [21/Jul/2006:14:42:10 -0400] ProcessIPPRequest: 7 status_code=1 D [21/Jul/2006:14:42:10 -0400] CloseClient: 7 Aaron J Albright wrote: > Daryl, > > Okay, lets get the logs and see if anything is going on. > > What step are you on again exactly? hp-setup? printing? > > run > > tail -f /var/log/messages > > change cups to loglevel debug, info to do it here: > > http://hplip.sourceforge.net/troubleshooting/printing.html > > (issue 2) > > Open both the logs in terminal and try the step again, and then post > the output of the logs. > > A > >> ------------------------------------------------------------------------ - Take Surveys. Earn Cash. 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