Hi, I've got a shiny new Officejet 6310, which was very easy to setup to print under CUPS / KDE. Setting up the scanner, however, bears me some problems.
sane-find-scanner reports:
found USB scanner (vendor=0x03f0 [HP], product=0x5311 [Officejet 6300 series])
at libusb:002:010
# Your USB scanner was (probably) detected. It may or may not be supported
by
# SANE. Try scanimage -L and read the backend's manpage.
hpoj setup reports the following:
Probing "%002%010"...
*** Found "Officejet 6300 series" but failed to communicate with it!
*** Elapsed time for this attempt was 5 second(s).
*** Check syslog file for ptal-mlcd error messages.
*** See hpoj documentation for troubleshooting information.
syslog has the following information:
Dec 29 15:00:47 miro ptal-mlcd: SYSLOG at ExMgr.cpp:652, dev=<mlc:usb:probe>,
pid=4022, e=111, t=1167400847 ptal-mlcd successfully initialized.
Dec 29 15:00:47 miro ptal-mlcd: ERROR at ExMgr.cpp:2525, dev=<mlc:usb:probe>,
pid=4022, e=25, t=1167400847 Couldn't find device!
I've attached the output of hp-info. My system is Kubuntu 6.10 with hplip
1.6.9, hpoj 0.91 on kernel 2.6.18 (SMP).
* Is there a way I can fix this?
* I cannot find the program 'hp-check', but I figure that the output might be
helpful to diagnose this problem, where can I get this?
--
sebas
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[01mHP Linux Imaging and Printing System (ver. 1.6.9)[0m
[01mDevice Information Utility ver. 3.4[0m
Copyright (c) 2003-6 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
[01mUsing device: hp:/usb/Officejet_6300_series?serial=CN68HCG1FV04M4[0m
[01mhp:/usb/Officejet_6300_series?serial=CN68HCG1FV04M4[0m
[01mDevice Parameters (dynamic data):[0m
[1m Parameter Value(s)
[0m
----------------------------
----------------------------------------------------------
3bit-status-code 24
3bit-status-name NoFault
agent1-ack True
agent1-desc Black cartridge
agent1-dvc 15700
agent1-health 0
agent1-health-desc Good/OK
agent1-hp-ink False
agent1-id 16
agent1-kind 3
agent1-known False
agent1-level 95
agent1-level-trigger 0
agent1-sku 92/98
agent1-type 1
agent1-virgin True
agent2-ack True
agent2-desc Tri-color cartridge
agent2-dvc 5520
agent2-health 0
agent2-health-desc Good/OK
agent2-hp-ink False
agent2-id 17
agent2-kind 3
agent2-known False
agent2-level 97
agent2-level-trigger 0
agent2-sku 95
agent2-type 2
agent2-virgin True
agent3-ack False
agent3-desc Photo cartridge
agent3-dvc 0
agent3-health 1
agent3-health-desc Not installed
agent3-hp-ink False
agent3-id 0
agent3-kind 3
agent3-known False
agent3-level 0
agent3-level-trigger 7
agent3-sku 99
agent3-type 3
agent3-virgin False
agent4-ack False
agent4-desc Photo gray cartridge
agent4-dvc 0
agent4-health 1
agent4-health-desc Not installed
agent4-hp-ink False
agent4-id 0
agent4-kind 3
agent4-known False
agent4-level 0
agent4-level-trigger 7
agent4-sku 100
agent4-type 10
agent4-virgin False
back-end hp
cups-printer
cups-uri
hp:/usb/Officejet_6300_series?serial=CN68HCG1FV04M4
dev-file
device-state 1
device-uri
hp:/usb/Officejet_6300_series?serial=CN68HCG1FV04M4
deviceid MFG:HP;MDL:Officejet 6300
series;CMD:MLC,PCL,PML,DW-PCL,DESKJET,DYN;1284.4DL:4d,4e,1
;CLS:PRINTER;DES:Q8061B;SN:CN68HCG1FV04M4;S:038000C4840010
21002c180005fc2880061;J:
;Z:0102,0503d549015909,0600;BT:000000000000,4F66666963656A
6574203633303020736572696573,0000008F,60;
duplexer 0
error-state 0
fax-uri
hpfax:/usb/Officejet_6300_series?serial=CN68HCG1FV04M4
host
in-tray1 True
in-tray2 False
is-hp True
media-path 3
panel 0
panel-line1
panel-line2
photo-tray 0
port 1
r 0
revision 3
rg 000
rr 000000
rs 000000000
scan-uri
hpaio:/usb/Officejet_6300_series?serial=CN68HCG1FV04M4
serial CN68HCG1FV04M4
status-code 1000
status-desc The printer is idle.
supply-door 0
top-door 1
[01m
Model Parameters (static data):[0m
[1m Parameter Value(s)
[0m
----------------------------
----------------------------------------------------------
align-type 1
case-model-model1 HP Officejet 6310
case-model-model2 HP Officejet 6310xi
clean-type 1
color-cal-type 3
copy-type 0
embedded-server-type 1
fax-type 1
icon Officejet_6200_series.png
io-control 0
io-mfp-mode 3
io-mode 1
io-scan-port 0
io-support 2
linefeed-cal-type 0
model Officejet_6300_series
model-ui HP Officejet 6300 series
panel-check-type 0
pcard-type 1
pq-diag-type 0
r-type 1
r0-agent1-kind 3
r0-agent1-sku 92/98
r0-agent1-type 1
r0-agent2-kind 3
r0-agent2-sku 95
r0-agent2-type 2
r0-agent3-kind 3
r0-agent3-sku 99
r0-agent3-type 3
r0-agent4-kind 3
r0-agent4-sku 100
r0-agent4-type 10
r10-agent1-kind 3
r10-agent1-sku 850/851
r10-agent1-type 1
r10-agent2-kind 3
r10-agent2-sku 854/855
r10-agent2-type 2
r10-agent3-kind 3
r10-agent3-sku 858
r10-agent3-type 3
r10-agent4-kind 3
r10-agent4-sku 100
r10-agent4-type 10
r12-agent1-kind 3
r12-agent1-sku 129/132
r12-agent1-type 1
r12-agent2-kind 3
r12-agent2-sku 135/136
r12-agent2-type 2
r12-agent3-kind 3
r12-agent3-sku 138
r12-agent3-type 3
r12-agent4-kind 3
r12-agent4-sku 100
r12-agent4-type 10
r2-agent1-kind 3
r2-agent1-sku 92/98
r2-agent1-type 1
r2-agent2-kind 3
r2-agent2-sku 95
r2-agent2-type 2
r2-agent3-kind 3
r2-agent3-sku 99
r2-agent3-type 3
r2-agent4-kind 3
r2-agent4-sku 100
r2-agent4-type 10
r4-agent1-kind 3
r4-agent1-sku 336/337/339
r4-agent1-type 1
r4-agent2-kind 3
r4-agent2-sku 342/343
r4-agent2-type 2
r4-agent3-kind 3
r4-agent3-sku 348
r4-agent3-type 3
r4-agent4-kind 3
r4-agent4-sku 100
r4-agent4-type 10
r6-agent1-kind 3
r6-agent1-sku 92/98
r6-agent1-type 1
r6-agent2-kind 3
r6-agent2-sku 93/95
r6-agent2-type 2
r6-agent3-kind 3
r6-agent3-sku 99
r6-agent3-type 3
r6-agent4-kind 3
r6-agent4-sku 100
r6-agent4-type 10
r8-agent1-kind 3
r8-agent1-sku 129/130/132
r8-agent1-type 1
r8-agent2-kind 3
r8-agent2-sku 135/136
r8-agent2-type 2
r8-agent3-kind 3
r8-agent3-sku 138
r8-agent3-type 3
r8-agent4-kind 3
r8-agent4-sku 100
r8-agent4-type 10
scan-style 1
scan-type 1
status-battery-check 0
status-dynamic-counters 1
status-type 2
support-type 2
tech-class DJGenericVIP
tech-type 2
[01m
Status History (most recent first):[0m
[1m Date/Time Code Status Description
User Job ID [0m
-------------------- ----- ----------------------------------------
-------- --------
12/29/06 15:00:03 1000 The printer is idle. root
12/29/06 14:59:53 1000 The printer is idle. root
12/29/06 14:56:16 1000 The printer is idle. root
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