Hi,

I've got a shiny new Officejet 6310, which was very easy to setup to print 
under CUPS / KDE. Setting up the scanner, however, bears me some problems.

sane-find-scanner reports:

found USB scanner (vendor=0x03f0 [HP], product=0x5311 [Officejet 6300 series]) 
at libusb:002:010
  # Your USB scanner was (probably) detected. It may or may not be supported 
by
  # SANE. Try scanimage -L and read the backend's manpage.

hpoj setup reports the following:

Probing "%002%010"...
    *** Found "Officejet 6300 series" but failed to communicate with it!
    *** Elapsed time for this attempt was 5 second(s).
    *** Check syslog file for ptal-mlcd error messages.
    *** See hpoj documentation for troubleshooting information.

syslog has the following information:

Dec 29 15:00:47 miro ptal-mlcd: SYSLOG at ExMgr.cpp:652, dev=<mlc:usb:probe>, 
pid=4022, e=111, t=1167400847         ptal-mlcd successfully initialized.
Dec 29 15:00:47 miro ptal-mlcd: ERROR at ExMgr.cpp:2525, dev=<mlc:usb:probe>, 
pid=4022, e=25, t=1167400847         Couldn't find device!


I've attached the output of hp-info. My system is Kubuntu 6.10 with hplip 
1.6.9, hpoj 0.91 on kernel 2.6.18 (SMP).

* Is there a way I can fix this?
* I cannot find the program 'hp-check', but I figure that the output might be 
  helpful to diagnose this problem, where can I get this?
-- 
sebas

 http://www.kde.org | http://vizZzion.org |  GPG Key ID: 9119 0EF9 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Man's ethical behavior should be based effectually on sympathy, education, and 
social ties; no religious basis is necessary. Man would indeed be in a poor 
way if he had to be restrained by fear of punishment and hope of reward after 
death. -  Albert Einstein

HP Linux Imaging and Printing System (ver. 1.6.9)
Device Information Utility ver. 3.4

Copyright (c) 2003-6 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Using device: hp:/usb/Officejet_6300_series?serial=CN68HCG1FV04M4

hp:/usb/Officejet_6300_series?serial=CN68HCG1FV04M4

Device Parameters (dynamic data):
  Parameter                     Value(s)                                    
              
  ----------------------------  
----------------------------------------------------------
  3bit-status-code              24                                              
          
  3bit-status-name              NoFault                                         
          
  agent1-ack                    True                                            
          
  agent1-desc                   Black cartridge                                 
          
  agent1-dvc                    15700                                           
          
  agent1-health                 0                                               
          
  agent1-health-desc            Good/OK                                         
          
  agent1-hp-ink                 False                                           
          
  agent1-id                     16                                              
          
  agent1-kind                   3                                               
          
  agent1-known                  False                                           
          
  agent1-level                  95                                              
          
  agent1-level-trigger          0                                               
          
  agent1-sku                    92/98                                           
          
  agent1-type                   1                                               
          
  agent1-virgin                 True                                            
          
  agent2-ack                    True                                            
          
  agent2-desc                   Tri-color cartridge                             
          
  agent2-dvc                    5520                                            
          
  agent2-health                 0                                               
          
  agent2-health-desc            Good/OK                                         
          
  agent2-hp-ink                 False                                           
          
  agent2-id                     17                                              
          
  agent2-kind                   3                                               
          
  agent2-known                  False                                           
          
  agent2-level                  97                                              
          
  agent2-level-trigger          0                                               
          
  agent2-sku                    95                                              
          
  agent2-type                   2                                               
          
  agent2-virgin                 True                                            
          
  agent3-ack                    False                                           
          
  agent3-desc                   Photo cartridge                                 
          
  agent3-dvc                    0                                               
          
  agent3-health                 1                                               
          
  agent3-health-desc            Not installed                                   
          
  agent3-hp-ink                 False                                           
          
  agent3-id                     0                                               
          
  agent3-kind                   3                                               
          
  agent3-known                  False                                           
          
  agent3-level                  0                                               
          
  agent3-level-trigger          7                                               
          
  agent3-sku                    99                                              
          
  agent3-type                   3                                               
          
  agent3-virgin                 False                                           
          
  agent4-ack                    False                                           
          
  agent4-desc                   Photo gray cartridge                            
          
  agent4-dvc                    0                                               
          
  agent4-health                 1                                               
          
  agent4-health-desc            Not installed                                   
          
  agent4-hp-ink                 False                                           
          
  agent4-id                     0                                               
          
  agent4-kind                   3                                               
          
  agent4-known                  False                                           
          
  agent4-level                  0                                               
          
  agent4-level-trigger          7                                               
          
  agent4-sku                    100                                             
          
  agent4-type                   10                                              
          
  agent4-virgin                 False                                           
          
  back-end                      hp                                              
          
  cups-printer                                                                  
          
  cups-uri                      
hp:/usb/Officejet_6300_series?serial=CN68HCG1FV04M4       
  dev-file                                                                      
          
  device-state                  1                                               
          
  device-uri                    
hp:/usb/Officejet_6300_series?serial=CN68HCG1FV04M4       
  deviceid                      MFG:HP;MDL:Officejet 6300                       
          
                                
series;CMD:MLC,PCL,PML,DW-PCL,DESKJET,DYN;1284.4DL:4d,4e,1
                                
;CLS:PRINTER;DES:Q8061B;SN:CN68HCG1FV04M4;S:038000C4840010
                                21002c180005fc2880061;J:                        
          
                                
;Z:0102,0503d549015909,0600;BT:000000000000,4F66666963656A
                                6574203633303020736572696573,0000008F,60;       
          
  duplexer                      0                                               
          
  error-state                   0                                               
          
  fax-uri                       
hpfax:/usb/Officejet_6300_series?serial=CN68HCG1FV04M4    
  host                                                                          
          
  in-tray1                      True                                            
          
  in-tray2                      False                                           
          
  is-hp                         True                                            
          
  media-path                    3                                               
          
  panel                         0                                               
          
  panel-line1                                                                   
          
  panel-line2                                                                   
          
  photo-tray                    0                                               
          
  port                          1                                               
          
  r                             0                                               
          
  revision                      3                                               
          
  rg                            000                                             
          
  rr                            000000                                          
          
  rs                            000000000                                       
          
  scan-uri                      
hpaio:/usb/Officejet_6300_series?serial=CN68HCG1FV04M4    
  serial                        CN68HCG1FV04M4                                  
          
  status-code                   1000                                            
          
  status-desc                   The printer is idle.                            
          
  supply-door                   0                                               
          
  top-door                      1                                               
          

Model Parameters (static data):
  Parameter                     Value(s)                                    
              
  ----------------------------  
----------------------------------------------------------
  align-type                    1                                               
          
  case-model-model1             HP Officejet 6310                               
          
  case-model-model2             HP Officejet 6310xi                             
          
  clean-type                    1                                               
          
  color-cal-type                3                                               
          
  copy-type                     0                                               
          
  embedded-server-type          1                                               
          
  fax-type                      1                                               
          
  icon                          Officejet_6200_series.png                       
          
  io-control                    0                                               
          
  io-mfp-mode                   3                                               
          
  io-mode                       1                                               
          
  io-scan-port                  0                                               
          
  io-support                    2                                               
          
  linefeed-cal-type             0                                               
          
  model                         Officejet_6300_series                           
          
  model-ui                      HP Officejet 6300 series                        
          
  panel-check-type              0                                               
          
  pcard-type                    1                                               
          
  pq-diag-type                  0                                               
          
  r-type                        1                                               
          
  r0-agent1-kind                3                                               
          
  r0-agent1-sku                 92/98                                           
          
  r0-agent1-type                1                                               
          
  r0-agent2-kind                3                                               
          
  r0-agent2-sku                 95                                              
          
  r0-agent2-type                2                                               
          
  r0-agent3-kind                3                                               
          
  r0-agent3-sku                 99                                              
          
  r0-agent3-type                3                                               
          
  r0-agent4-kind                3                                               
          
  r0-agent4-sku                 100                                             
          
  r0-agent4-type                10                                              
          
  r10-agent1-kind               3                                               
          
  r10-agent1-sku                850/851                                         
          
  r10-agent1-type               1                                               
          
  r10-agent2-kind               3                                               
          
  r10-agent2-sku                854/855                                         
          
  r10-agent2-type               2                                               
          
  r10-agent3-kind               3                                               
          
  r10-agent3-sku                858                                             
          
  r10-agent3-type               3                                               
          
  r10-agent4-kind               3                                               
          
  r10-agent4-sku                100                                             
          
  r10-agent4-type               10                                              
          
  r12-agent1-kind               3                                               
          
  r12-agent1-sku                129/132                                         
          
  r12-agent1-type               1                                               
          
  r12-agent2-kind               3                                               
          
  r12-agent2-sku                135/136                                         
          
  r12-agent2-type               2                                               
          
  r12-agent3-kind               3                                               
          
  r12-agent3-sku                138                                             
          
  r12-agent3-type               3                                               
          
  r12-agent4-kind               3                                               
          
  r12-agent4-sku                100                                             
          
  r12-agent4-type               10                                              
          
  r2-agent1-kind                3                                               
          
  r2-agent1-sku                 92/98                                           
          
  r2-agent1-type                1                                               
          
  r2-agent2-kind                3                                               
          
  r2-agent2-sku                 95                                              
          
  r2-agent2-type                2                                               
          
  r2-agent3-kind                3                                               
          
  r2-agent3-sku                 99                                              
          
  r2-agent3-type                3                                               
          
  r2-agent4-kind                3                                               
          
  r2-agent4-sku                 100                                             
          
  r2-agent4-type                10                                              
          
  r4-agent1-kind                3                                               
          
  r4-agent1-sku                 336/337/339                                     
          
  r4-agent1-type                1                                               
          
  r4-agent2-kind                3                                               
          
  r4-agent2-sku                 342/343                                         
          
  r4-agent2-type                2                                               
          
  r4-agent3-kind                3                                               
          
  r4-agent3-sku                 348                                             
          
  r4-agent3-type                3                                               
          
  r4-agent4-kind                3                                               
          
  r4-agent4-sku                 100                                             
          
  r4-agent4-type                10                                              
          
  r6-agent1-kind                3                                               
          
  r6-agent1-sku                 92/98                                           
          
  r6-agent1-type                1                                               
          
  r6-agent2-kind                3                                               
          
  r6-agent2-sku                 93/95                                           
          
  r6-agent2-type                2                                               
          
  r6-agent3-kind                3                                               
          
  r6-agent3-sku                 99                                              
          
  r6-agent3-type                3                                               
          
  r6-agent4-kind                3                                               
          
  r6-agent4-sku                 100                                             
          
  r6-agent4-type                10                                              
          
  r8-agent1-kind                3                                               
          
  r8-agent1-sku                 129/130/132                                     
          
  r8-agent1-type                1                                               
          
  r8-agent2-kind                3                                               
          
  r8-agent2-sku                 135/136                                         
          
  r8-agent2-type                2                                               
          
  r8-agent3-kind                3                                               
          
  r8-agent3-sku                 138                                             
          
  r8-agent3-type                3                                               
          
  r8-agent4-kind                3                                               
          
  r8-agent4-sku                 100                                             
          
  r8-agent4-type                10                                              
          
  scan-style                    1                                               
          
  scan-type                     1                                               
          
  status-battery-check          0                                               
          
  status-dynamic-counters       1                                               
          
  status-type                   2                                               
          
  support-type                  2                                               
          
  tech-class                    DJGenericVIP                                    
          
  tech-type                     2                                               
          

Status History (most recent first):
  Date/Time             Code   Status Description                        
User      Job ID  
  --------------------  -----  ----------------------------------------  
--------  --------
  12/29/06 15:00:03     1000   The printer is idle.                      root   
           
  12/29/06 14:59:53     1000   The printer is idle.                      root   
           
  12/29/06 14:56:16     1000   The printer is idle.                      root   
           

-------------------------------------------------------------------------
Take Surveys. Earn Cash. Influence the Future of IT
Join SourceForge.net's Techsay panel and you'll get the chance to share your
opinions on IT & business topics through brief surveys - and earn cash
http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV
_______________________________________________
HPLIP-Help mailing list
[email protected]
https://lists.sourceforge.net/lists/listinfo/hplip-help

Reply via email to