Please upgrade to the latest version of hplip from hplip.sf.net. Once that's completed try setting up your printer again, and if you continue to have problems run hp-check and post the output.
Also check here for additional information on troubleshooting scanners: http://hplip.sourceforge.net/troubleshooting/scanning.html Aaron On 12/31/06, Sebastian Kügler <[EMAIL PROTECTED]> wrote: > Hi, > > I've got a shiny new Officejet 6310, which was very easy to setup to print > under CUPS / KDE. Setting up the scanner, however, bears me some problems. > > sane-find-scanner reports: > > found USB scanner (vendor=0x03f0 [HP], product=0x5311 [Officejet 6300 series]) > at libusb:002:010 > # Your USB scanner was (probably) detected. It may or may not be supported > by > # SANE. Try scanimage -L and read the backend's manpage. > > hpoj setup reports the following: > > Probing "%002%010"... > *** Found "Officejet 6300 series" but failed to communicate with it! > *** Elapsed time for this attempt was 5 second(s). > *** Check syslog file for ptal-mlcd error messages. > *** See hpoj documentation for troubleshooting information. > > syslog has the following information: > > Dec 29 15:00:47 miro ptal-mlcd: SYSLOG at ExMgr.cpp:652, dev=<mlc:usb:probe>, > pid=4022, e=111, t=1167400847 ptal-mlcd successfully initialized. > Dec 29 15:00:47 miro ptal-mlcd: ERROR at ExMgr.cpp:2525, dev=<mlc:usb:probe>, > pid=4022, e=25, t=1167400847 Couldn't find device! > > > I've attached the output of hp-info. My system is Kubuntu 6.10 with hplip > 1.6.9, hpoj 0.91 on kernel 2.6.18 (SMP). > > * Is there a way I can fix this? > * I cannot find the program 'hp-check', but I figure that the output might be > helpful to diagnose this problem, where can I get this? > -- > sebas > > http://www.kde.org | http://vizZzion.org | GPG Key ID: 9119 0EF9 > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - > Man's ethical behavior should be based effectually on sympathy, education, and > social ties; no religious basis is necessary. Man would indeed be in a poor > way if he had to be restrained by fear of punishment and hope of reward after > death. - Albert Einstein > > > > ------------------------------------------------------------------------- > Take Surveys. Earn Cash. Influence the Future of IT > Join SourceForge.net's Techsay panel and you'll get the chance to share your > opinions on IT & business topics through brief surveys - and earn cash > http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV > > _______________________________________________ > HPLIP-Help mailing list > [email protected] > https://lists.sourceforge.net/lists/listinfo/hplip-help > > > > -- I don't care, I'm still free - You can't take the sky from me. ------------------------------------------------------------------------- Take Surveys. Earn Cash. Influence the Future of IT Join SourceForge.net's Techsay panel and you'll get the chance to share your opinions on IT & business topics through brief surveys - and earn cash http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV _______________________________________________ HPLIP-Help mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/hplip-help
