Rich,
Thanks for the update. We are currently looking into this and will get back
to you when we have more information.
Thanks,
Don
On 4/10/07, Richard Rutter <[EMAIL PROTECTED]> wrote:
Hi Don / Aaron
Tried Don's sugestion, but had an error when running hp-check.
Because it appeared I was using an old version, I found an rpm for 1.7.1on the
net for suse
10.2 64. After installing though I still cannot get the printer to work.
Here's some more information, still mentions broken pipe though. Using
hp-check shows a missing dependency ( libnetsnmp-devel ), does this still
have to be satisfied even when I installed using an rpm?
HP Linux Imaging and Printing System (ver. 1.7.1)
Dependency/Version Check Utility ver. 5.2
Copyright (c) 2003-6 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
---------------
| SYSTEM INFO |
---------------
Basic system information:
Linux x1-6-00-13-8f-c4-eb-b0 2.6.18.8-0.1-default #1 SMP Fri Mar 2
13:51:59 UTC 2007 x86_64 x86_64 x86_64 GNU/Linux
Detected distro (/etc/issue):
suse 10.2
Detected distro (lsb_release):
SUSE LINUX 10.2 (n/a)
Currently installed HPLIP version...
HPLIP 1.7.1 currently installed in '/usr/share/hplip'.
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf
[hpiod]
# port=0 (dynamic IP port)
port=2208
[hpssd]
# port=0 (dynamic IP port)
port=2207
[hplip]
version=1.7.1
jdprobe=0
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/cups/model/manufacturer-PPDs/hplip
doc=/usr/share/doc/packages/hplip
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=1
pp-build=1
gui-build=1
scanner-build=1
fax-build=1
installinitd=
chkconfig=/sbin/chkconfig
internal-tag=1.7.1.5
HPLIP running?
Yes, HPLIP is running (OK).
HPOJ running?
No, HPOJ is not running (OK).
Checking Python version...
OK, version 2.5.0 installed
Checking PyQt version...
OK, version 3.14 installed.
Checking SIP version...
OK, Version 4.2.1 installed
----------------
| DEPENDENCIES |
----------------
Checking for dependency libcrypto - OpenSSL cryptographic library...
OK, found.
Checking for dependency gcc - GNU Project C and C++ Compiler...
OK, found.
Checking for dependency SANE - Scanning library...
OK, found.
Checking for dependency GhostScript - PostScript and PDF language
interpreter and previewer...
OK, found.
Checking for dependency libjpeg - JPEG library...
OK, found.
Checking for dependency libpthread - POSIX threads library...
OK, found.
Checking for dependency make - GNU make utility to maintain groups of
programs...
OK, found.
Checking for dependency python-devel - Python development files...
OK, found.
Checking for dependency Reportlab - PDF library for Python...
error: Not found!
This is an OPTIONAL dependency. Some HPLIP functionality may not function
properly.
Checking for dependency PyQt - Qt interface for Python...
OK, found.
Checking for dependency cups-devel- Common Unix Printing System
development files...
OK, found.
Checking for dependency ppdev - Parallel port support kernel module....
error: Not found!
This is an OPTIONAL dependency. Some HPLIP functionality may not function
properly.
Checking for dependency libusb - USB library...
OK, found.
Checking for dependency scanimage - Shell scanning program...
OK, found.
Checking for dependency libnetsnmp-devel - SNMP networking library
development files...
error: Not found!
error: This is a REQUIRED dependency. Please make sure that this
dependency is installed before installing or running HPLIP.
Checking for dependency Python 2.2 or greater - Python programming
language...
OK, found.
Checking for dependency LSB - Linux Standard Base support...
OK, found.
Checking for dependency xsane - Graphical scanner frontend for SANE...
OK, found.
Checking for dependency cups - Common Unix Printing System...
OK, found.
Checking for dependency Python 2.3 or greater - Required for fax
functionality...
OK, found.
----------------------
| INSTALLED PRINTERS |
----------------------
photosmart420series
-------------------
Device URI: hp:/usb/Photosmart_420_series?serial=CN5A9250ZY04HP
Installed in HPLIP? Yes
PPD: /etc/cups/ppd/photosmart420series.ppd
PPD Description: HP PhotoSmart 420 Foomatic/hpijs (recommended)
Printer status: printer photosmart420series is idle. enabled since Tue Apr
10 19:33:26 2007
----------------------
| SANE CONFIGURATION |
----------------------
'hpaio' in /etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.
Checking output of 'scanimage -L'...
device `niash:libusb:002:003' is a Hewlett-Packard ScanJet 3400C flatbed
scanner
---------------------
| PYTHON EXTENSIONS |
---------------------
Checking 'cupsext' CUPS extension...
OK, found.
Checking 'pcardext' Photocard extension...
OK, found.
3 errors were detected.
Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html
HP Linux Imaging and Printing System (ver. 1.7.1)
Device Information Utility ver. 3.4
Copyright (c) 2003-6 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Using device: hp:/usb/Photosmart_420_series?serial=CN5A9250ZY04HP
hp:/usb/Photosmart_420_series?serial=CN5A9250ZY04HP
error: Unable to communicate with device:
hp:/usb/Photosmart_420_series?serial=CN5A9250ZY04HP
error: Error opening device (Device not found). Exiting.
Apr 10 19:35:08 linux-ifxb python: hp-check[16641] error: Not found!
Apr 10 19:35:08 linux-ifxb python: hp-check[16641] error: Not found!
Apr 10 19:35:09 linux-ifxb python: hp-check[16641] error: Not found!
Apr 10 19:35:09 linux-ifxb python: hp-check[16641] error: This is a
REQUIRED dependency. Please make sure that this dependency is installed
before installing or running HPLIP.
Apr 10 19:36:38 linux-ifxb hpiod: invalid Device::DeviceID: Broken pipe
hp:/usb/Photosmart_420_series?serial=CN5A9250ZY04HP io/hpiod/device.cpp 771
Apr 10 19:36:38 linux-ifxb python: hp-info[16767] error: Unable to
communicate with device: hp:/usb/Photosmart_420_series?serial=CN5A9250ZY04HP
Apr 10 19:36:38 linux-ifxb python: hp-info[16767] error: Error opening
device (Device not found). Exiting.
Apr 10 19:36:56 linux-ifxb hpiod: invalid Device::DeviceID: Broken pipe
hp:/usb/Photosmart_420_series?serial=CN5A9250ZY04HP io/hpiod/device.cpp 771
Apr 10 19:36:56 linux-ifxb python: hp-info[16782] error: Unable to
communicate with device: hp:/usb/Photosmart_420_series?serial=CN5A9250ZY04HP
Apr 10 19:36:56 linux-ifxb python: hp-info[16782] error: Error opening
device (Device not found). Exiting.
HP Linux Imaging and Printing System (ver. 1.7.1)
Printer Discovery Utility ver. 3.1
Copyright (c) 2003-6 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Device URI Model
---------------------------------------------------
------------------------
hp:/usb/Photosmart_420_series?serial=CN5A9250ZY04HP HP Photosmart 420
series
Found 1 printer(s) on the 'usb' bus.
Thanks
Rich
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