Bernard,

I'll see about reproducing this.  Sorry for the delay.

Can you run hp-check and post that in your RH defect? and/or post here works
as well. but keeping everything together is always nice.

A

On 6/23/07, Bernard Johnson <[EMAIL PROTECTED]>
wrote:

I've managed to create a file that is unprintable on my printer.  It
wasn't really that hard, it seems that anything that comes out of
gnucash has this problem :)

After some discussion with Tim Waugh @ RedHat, I think we've both come
to the same conclusion - it's likely a firmware issue.

I tried to report this to HP.  They said that "unix/linux is not a
supported OS for this product, but we'll give you a phone number of the
unix support team" - whatever that doublespeak means.  Anyway, the
phone number they gave me (area code 208 Idaho) is an HP office, but no
one ever seems to answer the phone (the recording always says that it's
after business hours).

I was hoping that hplip developers could take a look at this, since you
have access to a good deal of hardware.  The unprintable pdf file is
attached to the bug, comment #1.

https://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=239203

Is this a bug with my printer's firmware, hplip, cups, or something else?

Thanks


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