Hello, HELP! I am totally new to this..............
I have an HP printer that is supported by your software (HP Officejet 6310 All-in-One) but after downloading the drivers I am getting this error message every time I do an update: "e:hplip:subprocess post-installation script returned error exit status 1" and it will print some things decently but not most and not consistently. I've attached a screenshot for you but not sure if you can read it very well that way. (I had to delete this and resend since it was too big) The problems with printing are major with photo's, it doesn't show CUPS in the menu when I try to print a photo and I can't get any normal photo choices for printing. Ie: when I print a document I am given choices for everything from A4, letter, envelope, and photo sizes like 4x6, 8x10 etc. When I try to print a .jpg or .bmp I am only given choices of A4, letter, legal......or custom. When I try custom it's a night mare, I can't get it do 4x6 (or others) and my printer says I have the wrong paper size and to try again etc. The other printing problems are when I print a document often it will scrunch the lines all together, not at all how I have laid it out. This happens when I print something off the internet too, one page had good breaks to start then it all scrunched together for the last few paragraphs. Other times my (document) print projects are perfect. (I'm not complaining, your resource is excellent, it's me that is the problem!) Thanks for you help, Shelley PS I just looked at your site again and see Screenshots of an HP Toolbox, should I be getting something like that? it would be so nice!! ------------------------------------------------------------------------ ------------------------------------------------------------------------- This SF.net email is sponsored by DB2 Express Download DB2 Express C - the FREE version of DB2 express and take control of your XML. No limits. Just data. Click to get it now. http://sourceforge.net/powerbar/db2/ _______________________________________________ HPLIP-Help mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/hplip-help
