No problem. I'm not sure what your remaining is exactly, but if you need
more assistance please feel free to post again.
-Don
On 9/26/07, John Graddy <[EMAIL PROTECTED]> wrote:
>
> My scan problem WAS a dumb mistake on my part. After I got the preview,
> I neglected to select the portion of the image that I wanted scanned.
>
> The only outstanding mystery now is the printers on the computers that
> are down showing up in the printer administration list.
>
> Sorry for all of the verbiage that wasn't even a problem.
>
> John
>
>
> On Wed, 2007-09-26 at 14:57 -0500, John Graddy wrote:
> > Here is the hp-check log. Before you waste any time looking at it, let
> > me fill you in (as best I can) on what I have done since posting my
> > original problem. I am totally confused at this point and hope that my
> > problem is a simple dumb mistake on my part.
> >
> > I decided to start over. Deleted my HP 6100 series printer and
> > re-installed HPLIP 2.7.7 using the auto-installer. After it finished, i
> > re-installed the printer using "sudo hp-setup". I successfully
> > installed the printer and a fax - no scanner was ever referenced in the
> > setup procedure.
> >
> > After this new install, I brought up the HP Device Manager. The result
> > was the same as I described in my original post, but, the delay before
> > the device manager appeared was much shorter. The printer works fine.
> > I attempted to scan (from the device manager screen) the printer test
> > page.
> >
> > I selected "acquire preview" and got the expected preview of the printer
> > test page. However, when I selected "Scan" to get the actual scan of
> > the page, I was presented with a blank page. Nothing that I tried would
> > get me to the scanned image. I finally dropped all of the scan windows
> > and checked my home directory. I had several files - an
> > xsane-conversion-hpaio:usb-Photosmart..... file and 3 files named
> > xsane-preview-levelX-hpaio:usb-Photosmart...... files where X was equal
> > to 0,1,and 2.
> >
> > I have no idea where to go from here.
> >
> > I also noted that when I went to system administration
> > (System->Administration->Printing) all printers on all systems were
> > displayed even though two of the three systems were down - not booted.
> >
> > I hope that all of this nonsense has not confused the issue too badly.
> > At this point, I will do virtually anything to get you the information
> > that you need to help me out. The hp-check.log file follows.
> >
> > Thanks,
> > John
> >
> > hp-check[6321]: info: :
> > Initializing. Please wait...
> > Distributor ID: Ubuntu
> >
> > Release: 7.04
> >
> > scheduler is running
> >
> > 1.2.8
> >
> > Linux winlin 2.6.20-16-generic #2 SMP Sun Sep 23 19:50:39 UTC 2007 i686
> > GNU/Linux
> >
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :---------------
> > hp-check[6321]: info: :| SYSTEM INFO |
> > hp-check[6321]: info: :---------------
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Basic system information:
> > hp-check[6321]: info: :Linux winlin 2.6.20-16-generic #2 SMP Sun Sep 23
> > 19:50:39 UTC 2007 i686 GNU/Linux
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Distribution:
> > hp-check[6321]: info: :ubuntu 7.04
> > hp-check[6321]: info: :
> > HPOJ running?
> > hp-check[6321]: info: :No, HPOJ is not running (OK).
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Checking Python version...
> > hp-check[6321]: info: :OK, version 2.5.1 installed
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Checking PyQt version...
> > hp-check[6321]: info: :OK, version 3.17 installed.
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Checking SIP version...
> > hp-check[6321]: info: :OK, Version 4.5 installed
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Checking for CUPS...
> > hp-check[6321]: info: :Status: scheduler is running
> > hp-check[6321]: info: :Version: 1.2.8
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :----------------
> > hp-check[6321]: info: :| DEPENDENCIES |
> > hp-check[6321]: info: :----------------
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Checking for dependency: cups - Common Unix
> > Printing System...
> > hp-check[6321]: info: :OK, found.
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Checking for dependency: cups-devel- Common Unix
> > Printing System development files...
> > hp-check[6321]: info: :OK, found.
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Checking for dependency: gcc - GNU Project C and
> > C++ Compiler...
> > hp-check[6321]: info: :OK, found.
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Checking for dependency: GhostScript - PostScript
> > and PDF language interpreter and previewer...
> > hp-check[6321]: info: :OK, found.
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Checking for dependency: libcrypto - OpenSSL
> > cryptographic library...
> > hp-check[6321]: info: :OK, found.
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Checking for dependency: libjpeg - JPEG
> > library...
> > hp-check[6321]: info: :OK, found.
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Checking for dependency: libnetsnmp-devel - SNMP
> > networking library development files...
> > hp-check[6321]: info: :OK, found.
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Checking for dependency: libpthread - POSIX
> > threads library...
> > hp-check[6321]: info: :OK, found.
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Checking for dependency: libtool - Library
> > building support services...
> > hp-check[6321]: info: :OK, found.
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Checking for dependency: libusb - USB library...
> > hp-check[6321]: info: :OK, found.
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Checking for dependency: make - GNU make utility
> > to maintain groups of programs...
> > hp-check[6321]: info: :OK, found.
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Checking for dependency: PIL - Python Imaging
> > Library (required for commandline scanning with hp-scan)...
> > hp-check[6321]: info: :OK, found.
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Checking for dependency: ppdev - Parallel port
> > support kernel module....
> > hp-check[6321]: info: :OK, found.
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Checking for dependency: PyQt - Qt interface for
> > Python...
> > hp-check[6321]: info: :OK, found.
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Checking for dependency: python-devel - Python
> > development files...
> > hp-check[6321]: info: :OK, found.
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Checking for dependency: Python 2.3 or greater -
> > Required for fax functionality...
> > hp-check[6321]: info: :OK, found.
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Checking for dependency: Python 2.2 or greater -
> > Python programming language...
> > hp-check[6321]: info: :OK, found.
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Checking for dependency: Reportlab - PDF library
> > for Python...
> > hp-check[6321]: info: :OK, found.
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Checking for dependency: SANE - Scanning
> > library...
> > hp-check[6321]: info: :OK, found.
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Checking for dependency: SANE - Scanning library
> > development files...
> > hp-check[6321]: info: :OK, found.
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Checking for dependency: scanimage - Shell
> > scanning program...
> > hp-check[6321]: info: :OK, found.
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Checking for dependency: xsane - Graphical
> > scanner frontend for SANE...
> > hp-check[6321]: info: :OK, found.
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :----------------------
> > hp-check[6321]: info: :| HPLIP INSTALLATION |
> > hp-check[6321]: info: :----------------------
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Currently installed HPLIP version...
> > hp-check[6321]: info: :HPLIP 2.7.7 currently installed in
> > '/usr/share/hplip'.
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Current contents of '/etc/hp/hplip.conf' file:
> > hp-check[6321]: info: :# hplip.conf. Generated from hplip.conf.in by
> > configure.
> >
> > [hpssd]
> > # Note: hpssd does not support dynamic ports
> > # Port 2207 is the IANA assigned port for hpssd
> > port=2207
> >
> > [hplip]
> > version=2.7.7
> >
> > [dirs]
> > home=/usr/share/hplip
> > run=/var/run
> > ppd=/usr/share/ppd/HP
> > ppdbase=/usr/share/ppd
> > doc=/usr/share/doc/hplip-2.7.7
> > icon=/usr/share/applications
> > cupsbackend=/usr/lib/cups/backend
> > foomatic=/usr/share/foomatic
> >
> > # Following values are determined at configure time and cannot be
> > changed.
> > [configure]
> > network-build=yes
> > pp-build=no
> > gui-build=yes
> > scanner-build=yes
> > fax-build=yes
> > cups11-build=no
> > doc-build=yes
> > shadow-build=no
> > foomatic-xml-install=yes
> > foomatic-ppd-install=no
> > internal-tag=2.7.7.27
> >
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :----------------------
> > hp-check[6321]: info: :| INSTALLED PRINTERS |
> > hp-check[6321]: info: :----------------------
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :DeskJet-970C
> > hp-check[6321]: info: :------------
> > hp-check[6321]: info: :Type: Unknown
> > hp-check[6321]: info: :Installed in HPLIP?: No, not using the hp: or
> > hpfax: CUPS backend.
> > hp-check[6321]: info: :Device URI:
> > ipp://192.168.0.101:631/printers/DeskJet-970C
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Photosmart_C6100
> > hp-check[6321]: info: :----------------
> > hp-check[6321]: info: :Type: Printer
> > hp-check[6321]: info: :Installed in HPLIP?: Yes, using the hp: CUPS
> > backend.
> > hp-check[6321]: info: :Device URI:
> > hp:/usb/Photosmart_C6100_series?serial=MY67RD51GZ04KR
> > hp-check[6321]: info: :PPD: /etc/cups/ppd/Photosmart_C6100.ppd
> > hp-check[6321]: info: :PPD Description: HP PhotoSmart C6100
> > Foomatic/hpijs (recommended)
> > hp-check[6321]: info: :Printer status: printer Photosmart_C6100 is idle.
> > enabled since Wed 26 Sep 2007 02:16:48 PM CDT
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Photosmart_C6100_fax
> > hp-check[6321]: info: :--------------------
> > hp-check[6321]: info: :Type: Fax
> > hp-check[6321]: info: :Installed in HPLIP?: Yes, using the hpfax: CUPS
> > backend.
> > hp-check[6321]: info: :Device URI:
> > hpfax:/usb/Photosmart_C6100_series?serial=MY67RD51GZ04KR
> > hp-check[6321]: info: :PPD: /etc/cups/ppd/Photosmart_C6100_fax.ppd
> > hp-check[6321]: info: :PPD Description: HP Fax
> > hp-check[6321]: info: :Printer status: printer Photosmart_C6100_fax is
> > idle. enabled since Wed 26 Sep 2007 02:16:27 PM CDT
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :----------------------
> > hp-check[6321]: info: :| SANE CONFIGURATION |
> > hp-check[6321]: info: :----------------------
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :'hpaio' in '/etc/sane.d/dll.conf'...
> > hp-check[6321]: info: :OK, found. SANE backend 'hpaio' is properly set
> > up.
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Checking output of 'scanimage -L'...
> > hp-check[6321]: info: :device
> > `hpaio:/usb/Photosmart_C6100_series?serial=MY67RD51GZ04KR' is a
> > Hewlett-Packard Photosmart_C6100_series all-in-one
> >
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :---------------------
> > hp-check[6321]: info: :| PYTHON EXTENSIONS |
> > hp-check[6321]: info: :---------------------
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Checking 'cupsext' CUPS extension...
> > hp-check[6321]: info: :OK, found.
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Checking 'pcardext' Photocard extension...
> > hp-check[6321]: info: :OK, found.
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Checking 'hpmudext' I/O extension...
> > hp-check[6321]: info: :OK, found.
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Checking 'scanext' SANE scanning extension...
> > hp-check[6321]: info: :OK, found.
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :-----------------
> > hp-check[6321]: info: :| USB I/O SETUP |
> > hp-check[6321]: info: :-----------------
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Checking proper HPLIP I/O setup (USB I/O only)...
> > hp-check[6321]: info: :udev "usb_device" access mode: 0664 (OK)
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Checking for permissions of USB attached
> > printers...
> > hp-check[6321]: info: :HP Device 0x5911 at 005:003:
> > hp-check[6321]: info: : Device URI:
> > hp:/usb/Photosmart_C6100_series?serial=MY67RD51GZ04KR
> > hp-check[6321]: info: : Device node: /dev/bus/usb/005/003
> > hp-check[6321]: info: : Mode: 0664
> > hp-check[6321]: info: : UID: 0 (root)
> > hp-check[6321]: info: : GID: 7 (lp)
> > hp-check[6321]: info: : Device group and mode appear correct.
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Is user 'jwg' a member of the 'lp' group?
> > hp-check[6321]: info: :Yes (OK)
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :Is user 'mwg' a member of the 'lp' group?
> > hp-check[6321]: info: :Yes (OK)
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :-----------
> > hp-check[6321]: info: :| SUMMARY |
> > hp-check[6321]: info: :-----------
> > hp-check[6321]: info: :
> > hp-check[6321]: info: :No errors or warnings.
> >
> >
> >
> >
> >
> >
> > On Tue, 2007-09-25 at 16:27 -0700, dwelch91 wrote:
> > > Please post the output of "hp-check -t" (or the log file hp-check.log)
> > >
> > > Thanks,
> > >
> > > Don
> > >
> > >
> > > On 9/25/07, John Graddy <[EMAIL PROTECTED]> wrote:
> > > I installed HPLIP 2.7.7 on Ubuntu 7.04. All went well after I
> > > got past
> > > my stupid errors. However, one problem persists.
> > >
> > > When I bring up the device manager in a terminal with the
> > > command
> > > hp-toolbox, I get a window that says:
> > > ERROR:No device found or unsupported device
> > >
> > > This message stays on the screen for about 1 minute and then
> > > the HP
> > > Device manager comes up.
> > >
> > > Is hp-toolbox no longer a valid command?
> > >
> > > BULLETIN: I have now found that when I use the menus:
> > > Applications -> Accessories -> HP Device Manager
> > >
> > > I get the same result.
> > >
> > > Am I making one last stupid error?
> > >
> > > Thanks,
> > > John
> > >
> > >
> > >
> -------------------------------------------------------------------------
> > > This SF.net email is sponsored by: Microsoft
> > > Defy all challenges. Microsoft(R) Visual Studio 2005.
> > > http://clk.atdmt.com/MRT/go/vse0120000070mrt/direct/01/
> > > _______________________________________________
> > > HPLIP-Help mailing list
> > > HPLIP-Help@lists.sourceforge.net
> > > https://lists.sourceforge.net/lists/listinfo/hplip-help
> > >
> > >
> -------------------------------------------------------------------------
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> > > Defy all challenges. Microsoft(R) Visual Studio 2005.
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> list HPLIP-Help@lists.sourceforge.net
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> >
> >
> >
> -------------------------------------------------------------------------
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>
>
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