Shane, For CA, it is on a product-by-product basis. If the product is defined to have pre-req's chained they will be. I know that both CA-1 and TLMS allow that a solution plus it's "CHAIN" can be downloaded as a single zip file. The "trick" is that you have to check the box called "Do you want a complete package for all?". This will then bring in all the pre's and all the pre's of the pre's. But again, within CA it is on a product-by-product basis if they have chaining enabled for supportconnect or not. If there is a specific product you have had problems with, feel free to let me know and I will talk to the support manager and see why they haven't enabled it yet.
Russell Witt CA-1 Level-2 Support Manager ....<snip>..... CA don't (or didn't) have a means of pulling pre-req's with a fix you wanted. And sometimes it was a text file, so you needed to "Save as ...", and sometimes it downloaded o.k., and other times .... I got so pissed off I gave up, and insist on a service pack tape for anything now. Like most things CA do with regard to service, it's "half baked". There is a new (newish, been around for a while) CA support regime. I have so little hope it's any better, I don't even have a sign-on. Make you feel better ???. Shane ... ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
