>What I sometimes find -- and not just in Korea -- is that the term "transactions" has different meanings depending on whom you're talking to. >The business users and managers tend to think of measurements like card swipes, purchases, etc. -- the direct business metrics. >However, the IT staff tend to think of "number of CICS transactions" and/or >"number of database updates," to pick two examples.
That is a common issue across the board. I've run into it many times in the almost 30 years I've been a capacity analyst. At the last company I worked at the business worried about invoices/orders (86,000/day) and IT worried about CICS transactions (70M/day). I had to do a lot of work to get them to relate to each other, and to point out that daily volumes were not totally related to peak volumes. The latter was a herculean task. - Too busy driving to stop for gas! ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
