In a message dated 7/6/2010 10:28:13 A.M. Central Daylight Time, hmerr...@jackhenry.com writes:
>Any time our box goes down we immediately put in a severity one service call. We ask for >detailed, specific reason(s) why it failed. The CE and support center gather the information and >report back to us. >> Doesn't it phone home by itself? >As other responders suggest, it was most likely that your power went out of tolerance (drop out, >surge, frequency, etc) and the machine shut down in self defense. >> Doesn't your UPS smooth glitches? Power grid a little flakey due to heat advisory in Northeast. Any other environmental changes? >Less likely is a internal power supply failure. Even less likely (but not unknown) is a bug in the >micro code that does not interpret a given situation correctly and takes inappropriate actions. >> Multiple redundant power supplies depending on model and configuration. I'd suspect hardware first. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
