On Tue, 11 Jan 2011 16:48:04 +0000, Ted MacNEIL <eamacn...@yahoo.ca> wrote:
>>His initial note said they've decided they needed something that has support. > >But, as somebody already pointed out, it does have support. > >- While many of the freeware developers support their products (and are even more responsive than some commercial vendors), there is a difference when it comes to deploying these tools in a production and / or critical environment. Is there 24 x 7 support? Phone support, or just email? Do Tom and Lionel plan their time off and vacations together so that one is always available? What about when they retire (hey, none of us are getting any younger)? As much as I like Lionel, Tom and many of the other freeware developers, I can see why a shop looking for a tool to support a production or critical business process might not want to look at a freeware tool. This includes any of my own tools / utilities, which I have never suggested for any use other than a "sysprog tool". I realize that this is apples and oranges since XMITIP is more of a "product" more than a utility, but my point stands. Anyway, each shop can make their own choices in these matters, but I'm sure this is where the OP (or at least the OP's management) was coming from when the request was made. Mark -- Mark Zelden - Zelden Consulting Services - z/OS, OS/390 and MVS mailto:mzel...@flash.net Mark's MVS Utilities: http://home.flash.net/~mzelden/mvsutil.html Systems Programming expert at http://expertanswercenter.techtarget.com/ ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
