Shane, For the CA doc, all you have do is register with your Email and you can get access to the documentation. As for problem/fix info, yes, you still need a customer site id. Hope this helps a bit.
Jeff ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html