I don't know how/if IBM handles this, but I've seen where other disk vendors, for an extra maintenance charge, allow you to keep and destroy the failed HDDs instead of sending them back.
-----Original Message----- From: IBM Mainframe Discussion List [mailto:IBM-MAIN@bama.ua.edu] On Behalf Of Fred Lupher Sent: Tuesday, July 12, 2011 1:51 PM To: IBM-MAIN@bama.ua.edu Subject: DS8100 HDD failures When an HDD fails, the data is replicated to a spare HDD, and our CE extracts the failed component and ships it back to IBM to be either refurbished or destroyed. The failed HDD "might" contain sensitive information, e.g. personal tax returns, and thus Federal auditors view this as unauthorized persons (IBM) having access. I'd like to hear how other shops have addressed this. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html The information contained in this e-mail may contain confidential and/or privileged information and is intended for the sole use of the intended recipient. If you are not the intended recipient, you are hereby notified that any unauthorized use, disclosure, distribution or copying of this communication is strictly prohibited and that you will be held responsible for any such unauthorized activity, including liability for any resulting damages. As appropriate, such incident(s) may also be reported to law enforcement. If you received this e-mail in error, please reply to sender and destroy or delete the message and any attachments. Thank you. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
